Senior Program Specialist

Semi-monthly salary: $2,580.83. Annual salary: $61,939.92. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift or time-of-service pay).

This position is located at the Howerton State Office Building, 615 Howerton Court, Jefferson City, MO. All internal promotional applicants are encouraged to apply, and alternate office space may be available.

About the role

The MO HealthNet Division is seeking a Senior Program Specialist within the Managed Care Policy, Contracts, and Compliance Unit. This is a newly created position in a collaborative and supportive unit that develops and maintains contracts and waivers for the MO HealthNet Managed Care Program. The work is challenging and rewarding as we support MHD’s mission to “Empower Missourians to live safe, healthy, and productive lives.” This position offers a unique opportunity to grow personally and professionally within a positive, high-performing team.

Responsibilities

• Oversight of the Enrollment Broker and Premium Collections (EBPC) Vendor and the vendor’s adherence to contract deliverables.
• Collaborate with the MHD Systems and Constituent Services units to enact and implement changes to the EBPC Solution.
• Oversee EBPC implementation.
• Ensure EBPC solution compliance with legislative, state, and federal policy requirements.
• Monitor contractual EBPC deliverables and business requirement documents.
• Support in drafting and approving training materials for the EBPC contact center.
• Track and oversee issues and bugs related to the EBPC solution.
• Oversee Service Level Agreement (SLA) tracking and monitoring.
• Other duties as assigned.

Requirements

• Bachelor’s degree and 3-5 years of relevant experience. (Substitutions may be allowed.)

Preferred Qualifications

• Excellent writing and communication skills.
• Experience with development and compliance activities related to contracts, vendor management, and Medicaid participant enrollment.
• Ability to research, interpret, and apply policies, procedures, laws, rules, and regulations.
• Ability to work independently and as part of a team, demonstrating initiative.
• Professionalism and ability to build and maintain working relationships with multiple agencies, including managed care staff, actuaries, CMS, vendors, and MO HealthNet team members.

Benefits

The State of Missouri offers an excellent benefits package that includes:

• A defined pension plan.
• Generous amounts of leave and holiday time.
• Eligibility for health insurance coverage.

Your total compensation extends beyond your paycheck. Use the Total Compensation Calculator for a comprehensive view of benefits and other offerings for prospective employees.