Senior Program Specialist (4080014)

Job Location: This position will be located at 920 Wildwood Drive, Jefferson City, MO 65109. Why You’ll Love This Position The Division of Cannabis Regulation (DCR) is seeking a seasoned, skilled and forward-thinking Senior Program Specialist to join DCR's Program Development Unit. This role will help shape the division's future by leading the creation of organizational standards, guidance documents, and training materials. Additionally, this role manages high-impact divisional projects, assists with website development and maintenance, and coordinates priorities outlined in the strategic plan. The Senior Program Specialist will be part of a high-performing team driving innovation, collaborating across DCR to modernize practices, streamline processes, and strengthen organizational excellence. Ideal candidates bring strong technical expertise, strategic thinking, and excellent communication skills. This is a unique opportunity to be part of the future of DCR’s program while delivering mission-critical support to the organization. The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay. Develop expertise in the provisions set forth in Article XIV and 19 CSR 100-1 specific to activities under the Division's authorityDevelop written program guidance, including FAQs, technical assistance documents, and topic-specific guides in coordination with the Outreach team.Create, manage, and track Standard Operating Procedures (SOPs), reviewing and suggesting changes to ensure consistency across processes and procedures.Provide comprehensive support for ongoing program and policy implementation needs, including the rollout of operational policies.Develop and manage accessible website content for the division.Implement process improvements to enhance efficiency, accuracy, consistency, and sustainability. Suggest SMART goals for activities to measure progress. Coordinate and facilitate section and division trainings, including licensee learning sessions, while creating necessary materials such as agendas and PowerPoint presentations.Manage assigned divisional projects and contribute to major initiatives, including the Annual Report, Strategic Plan, and Continuity of Operations (COOP).Manage the development of official forms and ensure core and advanced file management standards are maintained. Minimum Qualifications: A Bachelor’s degree from an accredited college or university (substitutions may be allowed).Two (2) to four (4) years of relevant experience.Ability to work in a fast paced environment with many competing priorities.Ability to take adminstrative guidance and direction and complete projects and tasks with minimal oversight.Ability to identify effective solutions and strategies.Ability to create high-quality written and visual content.Ability to coordinate and manage cross-divisional projects.Ability to clearly and effectively communicate verbally and in writing.Ability to adapt to constant program development, change and improvement.Ability to use the Microsoft Office Suite proficiently and quickly learn specialized systems. Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. Bonnie Hood at Bonnie.Hood@health.mo.gov or 573.751-1636