Senior Program Manager (Security Systems Access Control Migration)

Responsibilities

• Project planning and management of multiple large and complex projects simultaneously with strong customer focus
• Strategic thinking and ability to collaborate with diverse stakeholders and influence cross-functional teams for effective solutions
• Translate project sponsors expectations into clearly defined scope
• Responsible for end-to-end coordination, ensuring delivery on needs, goals and expectations of the functional stakeholders
• Guide and structure project plans with direction from appropriate functional and business area stakeholders
• Bridge gap between business outcomes needed and technical delivery by having good business sense and willing to learn about the areas supported
• Identify and report on project health, risks, issues and dependencies
• Effectively manage timely escalation and resolution of roadblocks
• Lead in a changing and fast-paced environment while being comfortable with ambiguity
• Keep team nimble to adapt quickly to minimize impacts to outcomes
• Manage all aspects of physical security technical projects from design to completion
• Enforce enterprise standards during the planning/design, installation and commissioning phases
• Develop security budget requirements, obtain ROM pricing and quotes, ensure project budgetary items are communicated and processed in a timely manner
• Document stakeholder signoffs and deliver project summaries and presentations to leadership
• Ensure all project deliverables are communicated and documented
• Attend project meetings, provide regular updates to stakeholders and act as the single point of contact for the security project
• Effectively manage project installation, technology refresh, decommissioning, etc. projects on schedule and within budget
• Cook up and coordinate security vendor and Landlord/Property Management to investigate single badge access to building

Qualifications

• Bachelor's degree in business administration, Information Systems, Computer Science, or another related field
• 10+ years of relevant professional experience, ideally including experience working in a similar or related function in the IT, Insurance, Finance industries
• Deep project management experience managing a diverse portfolio (Innovation, Data, Regulatory, Compliance, Digital, etc.) consisting of both systems/technical and business changes
• Successfully delivered multiple $1m+ projects concurrently in a fast-paced environment
• Financial acumen with proven experience in managing and participating in budget reviews, including forecasting and presentation to senior leadership
• Sound knowledge and practice of agile framework and roles
• Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes
• Effective communication skills (written and verbal), including meeting facilitation
• Strong collaboration and influencing skills
• Excellent written and verbal communication skills, including strong presentation skills
• Thorough understanding of physical security installation and service elements of operational performance
• Excellent leadership skills with managing professionals in a construction setting with thorough understanding of permitting and union complexities
• Subject matter expert on integrated physical security system platforms to include software, hardware, integrations, customizations and overall administration
• Excellent written and verbal communication skills with executive level briefing experience
• Experience with MS Office 365 suite; Outlook, Word, Excel, PowerPoint, etc.
• Physical security industry certifications preferred (CPP, PSP, CSPM, etc.)
• Experience with CRM ticketing systems preferred (i.e. ServiceNow)