Senior Program Manager Hiring Our Heroes Cohort 26-1, Alexa Devices

Description

This is a program for Active-Duty Military Members through Hiring our Heroes (HoH) Corporate Fellowship. It is for cohort 26-1 approved candidates or those eligible for an off-cycle fellowship. If you are not an Active Duty Military Member, please do not apply through this posting.

About the role

Senior Program Manager - Hiring our Heroes - Cohort 26-1
This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves and National Guard. Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Senior Program Manager to join Alexa Devices team and be part of building Alexa+. In this role, you will lead the concept, development and launch of Alexa devices. You will work closely with a high-energy team consisting of HW, OS, and software engineering, user experience, finance, marketing, customer service, and Amazon leadership, and ship devices to customers globally.

Responsibilities

• Manage Operational relationships with support teams and internal operations business partners to drive increased performance
• Demonstrate analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions
• Proactively recognize and drive opportunities to simplify processes
• Contribute to and influence technical designs
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
• Lead the effective and efficient delivery of large, complex technical projects and programs
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
• Create, maintain and disseminate program information to stakeholders
• Travel up to 25%

Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field