Senior Program Manager, GTM Operations

The Opportunity

Superhuman is running multiple GTM motions simultaneously: business units at different stages of maturity, channel partners across Growth (our B2C self-serve motion) and Managed (our B2B enterprise motion), and a creative and campaign engine that needs to stay in sync with all of it. This role is the operating layer that holds it together.

Senior Program Manager, GTM Operations: you will flex across business units to stand up GTM processes, enable teams to use them, and drive the planning and coordination that turns product launches into well-executed GTM moments. You will also lead large-scale campaign programs, coordinating across BU leaders, channel partners, and Creative Ops from brief creation through execution.

This is a role for someone who thrives in breadth: you can go deep on a BU's product roadmap one week and run a cross-functional campaign kickoff the next. You build the infrastructure that makes GTM repeatable, and you can operate within it well enough to step in when hands-on coordination is needed.

Qualifications

• 6 to 8+ years of program management or GTM operations experience in a high-growth SaaS environment
• Proven ability to flex across multiple products, business units, or GTM motions simultaneously
• Strong cross-functional coordination skills across Product, Marketing, Sales, Design, and Creative Ops
• Exceptional written and verbal communicator; able to distill complex, cross-functional programs into clear stakeholder updates and facilitate alignment across leadership teams
• Experience leading end-to-end campaign programs, from brief creation through execution
• Able to stand up processes from scratch and enable teams to adopt and run them independently
• Familiarity with both PLG and Sales-led GTM motions
• Tooling-literate: comfortable evaluating and operating across Coda, Asana, Jira, and similar tools
• Comfortable leveraging AI tools and automation to reduce manual lift, improve operational workflows, and scale GTM processes
• Relationship-first operator who earns trust before driving change
• Experience with paid acquisition or performance marketing workflows is a plus

Compensation And Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.