Senior Program Manager, Global Payment Products

About the role

The Global Payment Products (GPP) business is seeking a Program Manager to drive initiatives that enhance the payment experience for cross-border Buyers and Sellers. Key responsibilities include launching new programs, managing partnerships, and innovating to ensure seller trust.

Responsibilities

• Create and implement product and business strategies
• Analyze financial and economic data to drive improvements
• Manage relationships with internal and external payment partners
• Pursue opportunities to expand the product offering
• Develop innovative solutions to improve seller payment processes
• Own the strategy, execution, and communication of program results to senior leadership
• Engage with internal and external partners to identify and pursue new business opportunities
• Translate business and customer needs into actionable solutions

Requirements

• Bachelor's degree
• 6+ years of program/project management experience
• Experience using data and metrics to determine and drive improvements
• Experience delivering results for large, cross-functional initiatives/projects
• Understanding of business and customer needs and the ability to translate them into solutions

Qualifications

• Master's degree preferred
• 2+ years of driving process improvement experience

Skills

• Strong account, program, and business management skills
• Financial and economic analysis skills
• Payments products knowledge, including understanding of the international/cross-border payments landscape, competitive environment, and customer behavior
• Ability to engage with internal and external partners to identify and pursue new business opportunities
• Successful personal attributes including creativity, leadership, and the ability to influence outcomes both internally and externally
• Excellent problem-solving and communication skills
• Entrepreneurial, self-sufficient, and results-oriented

Benefits

Amazon offers a comprehensive benefits package including medical, dental, vision, prescription, life insurance, AD&D, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, parental leave, and more. For more information, visit https://amazon.jobs/en/benefits.