Senior Program Manager

About the role

We build. We create impact. As a Senior Program Manager on the Program Management team, you will make a positive impact by managing a cross-functional team to deliver a key strategic program for a top-30 customer in the US.

You will strategize, implement, and maintain program initiatives that adhere to organizational objectives and promote the core values of VusionGroup. This includes developing program scope and deliverables, required resources, program plan, risk management, budgeting, and both internal & external program performance reporting.

You will adopt the Vusion Group Program Management Model to successfully execute the program scope, utilizing Program & Portfolio Management software. Your role involves ensuring customer solutions/services are delivered on time and to specification, leading collaboration with SMEs in Engineering, Quality, IoT, Supply Chain, and Legal, and exceeding customer expectations while achieving business objectives.

You will be accountable for risk management, budget management, and delivering against established business goals. Additionally, you will execute the program lessons-learned process to maximize learning during and after program execution.

Responsibilities

• Work closely with the Director of Program Management for North America to manage a cross-functional team.
• Develop and maintain program scope, deliverables, resources, plan, risk management, and performance reporting.
• Adopt and implement the Vusion Group Program Management Model using PPM software.
• Ensure customer solutions/services are delivered on time and to specification for optimal ROI.
• Lead and collaborate with SMEs in Engineering, Quality, IoT, Supply Chain, and Legal.
• Conduct risk management, including initial risk assessment, mitigation planning, and monitoring.
• Develop a comprehensive program plan, assign tasks, and activate escalation protocols as needed.
• Manage program budget and deliver against established business goals.
• Execute program lessons-learned processes to maximize learning during and after program execution.

Qualifications

• 10+ years’ experience in a Program Manager position working directly with customers.
• Degree in Business, Engineering, or equivalent experience.
• Project Management Accreditation is required.

Skills

• Exceptional team leadership and communication skills.
• Experience leading teams with technical resources in a customer-facing business.
• Highly autonomous with the ability to lead large teams.
• Strong process management and data reporting skills for executive review.
• Expertise in MS Office Suite (including Teams) and PPM software (e.g., SmartSheet PPM).
• Ability to manage programs in a fast-paced, innovative, or R&D environment.
• Excellent verbal and written communication, with the ability to convey complex information clearly.
• Ability to liaise across operational, functional, and technical disciplines in a global team environment.
• Willingness to travel up to 20%.

Benefits

• Generous paid time off (PTO): 35 days to support work/life integration.
• Health & Wellness: Eligibility for benefits starting day one, including retirement savings plans.
• Hybrid work: Two days remote, three days in-office, plus the option to work anywhere for up to two weeks per year.
• Commute benefits: Up to $100/month for commuting expenses.
• Family-first support: Assistance navigating family challenges and securing time for loved ones.
• Career growth: Access to e-learning, workshops, and global mobility opportunities.
• Volunteer time off to give back to your community.
• Philanthropy: Company matches employee donations up to $500 per year.

Schedule

Hybrid work model: two days working from home, three days in the office.