Senior Program Manager

About the role

This role is located in Tampa, FL; NOT McLean, VA.

Responsibilities

• Manage complex contracts and provide the holistic “customer experience”.
• Oversee day-to-day customer needs and interactions, including client kickoff, regular status meetings, training, and measuring key client/program objectives.
• Support diverse teams to ensure timely and quality delivery of capabilities and services throughout the period of performance.
• Contribute to executive-level reports to clients.
• Facilitate discussions with key stakeholders on project statuses, working sessions, technical exchange meetings, and milestone reviews.
• Organize and coordinate program objectives.
• Serve as the integrator between the client and TRSS corporate team, understanding the client’s mission and leveraging TRSS solutions effectively.
• Lead important projects, programs, and business initiatives, demonstrating creativity and ingenuity.
• Ensure complex deals get implemented successfully and serve as an extension of Sales, Analysis, and Product/Tech teams.
• Provide input to executive level reports and ensure key metrics are tracked such as delivery and retention.
• Prioritize efforts according to the Territory Lead’s direction and collaborate with the Technical Managers and Analysis teams to problem-solve optimal solutions.

Requirements

• Bachelor’s degree in business or related field or equivalent experience.
• 7+ years of experience working with the DOD or IC in program management.
• Experience with managing projects.
• Ability to adjust to shifting priorities and solve problems quickly.
• Strong familiarity with Thomson Reuters proprietary data sets and technology.
• Ability to translate client intelligence requirements and needs into program management outcomes.
• Works well with teams and drives disparate groups toward common client goals.
• Effective communication and relationship-building skills.
• Self-starter, highly motivated, team player with strong business acumen, organizational skills, and the ability to follow through.
• Excellent writing and presentation skills.
• Ability to travel to sales training, meetings, and customer locations.
• Ability to obtain and maintain a U.S. National Security Clearance.

Qualifications

• U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements.

Skills

• Program management experience.
• Project management skills.
• Client relationship management.
• Technical expertise with Thomson Reuters proprietary data sets and technology.
• Communication and collaboration skills.
• Travel and customer interaction skills.
• Security clearance eligibility.

Benefits

• Hybrid Work Model.
• Flexibility & Work-Life Balance.
• Career Development and Growth.
• Industry Competitive Benefits.
• Culture.
• Social Impact.
• Making a Real-World Impact.

Pay

The target total cash compensation range for the role in eligible US locations is $199,500 USD - $370,500 USD.

Schedule

Hybrid Work Model: 2-3 days a week in the office depending on the role.