Senior Program Manager

About the role

Provide senior-level program and project management services.

Responsibilities

• Develop, maintain, and refine detailed project plans, including work breakdown structures.
• Lead and facilitate meetings, document outcomes, and present internal and external status reports.
• Oversee project budgets, financial management, and perform cost analysis and cost-benefit analysis.
• Utilize risk management techniques including risk tracking, mitigation, and issue tracking.
• Manage User Acceptance Testing (UAT) processes and documentation.
• Use Microsoft Project or similar software for project tracking and maintenance.
• Lead project teams to ensure successful delivery of projects within schedule, technical specifications, and budget.
• Manage project oversight, including Independent Verification and Validation activities.
• Allocate resources and coordinate interactions between customers, users, stakeholders, and technical teams.
• Ensure project artifacts maintain integrity and quality by following PMI standard practices.
• Conduct research and analysis for system improvements and enhancements.
• Gather user requirements and develop screen layouts for new or existing systems.
• Prepare work estimates for system development or enhancements.
• Coordinate and oversee system acceptance testing with program offices.
• Develop project documentation such as diagrams and flowcharts.
• Submit all required documentation and reports to the Department Contract Manager as requested.