Senior Program Manager

About the role

Payactiv, Inc. is a leading financial‑technology company pioneering Earned Wage Access (EWA) to give workers real‑time financial flexibility and help businesses boost engagement and productivity. Our mission is to deliver inclusive financial‑wellness solutions that improve the lives of millions of workers. We are seeking a Senior Program Manager based in Austin, TX, who is passionate about creating user‑centric fintech solutions, thrives in a fast‑paced environment, and excels at cross‑functional collaboration. The ideal candidate brings a strong technical background, deep understanding of financial products, and a relentless focus on exceptional user experiences.

Responsibilities

• Lead the planning, execution, and successful delivery of multiple large‑scale, cross‑functional programs and strategic initiatives.
• Partner with executive leadership and key stakeholders to define program objectives, success metrics, scope, timelines, resource requirements, and priorities.
• Develop comprehensive program plans that include milestones, dependencies, budgets, risk‑management strategies, communication plans, and governance frameworks.
• Coordinate cross‑functional teams across Product, Engineering, Operations, Customer Success, Compliance, Finance, Marketing, and other business functions to ensure successful execution.
• Drive accountability across teams by proactively identifying roadblocks, facilitating decision‑making, and ensuring timely resolution of issues.
• Establish and maintain program governance processes, ensuring transparency through executive dashboards, status reports, and KPI tracking.
• Identify program risks, develop mitigation strategies, and escalate critical issues appropriately to executive leadership.
• Manage competing priorities while balancing strategic initiatives with operational execution.
• Facilitate executive‑level meetings, steering committees, and cross‑functional planning sessions.
• Monitor program performance using key performance indicators (KPIs) and data‑driven insights to measure business impact and recommend improvements.
• Lead post‑implementation reviews, capturing lessons learned and driving continuous process improvement.
• Contribute to the development, implementation, and continuous improvement of Project Management Office (PMO) standards, methodologies, templates, and best practices.
• Mentor and provide guidance to Program Managers and Project Managers, promoting consistency and excellence in program execution.
• Stay informed on emerging industry trends, technologies, and best practices to identify opportunities for innovation and increased operational efficiency.

Qualifications

• Master’s degree (MBA or related discipline) preferred; Bachelor’s degree in Business Administration, Project Management, Engineering, Computer Science, or a related field required.
• 7–10 years of progressively responsible experience in program management, project management, or business operations, preferably within fintech, financial services, SaaS, or technology organizations.
• Demonstrated success leading large, complex, cross‑functional programs from inception through implementation.
• Strong understanding of program management methodologies, project lifecycle management, Agile, Scrum, Waterfall, and hybrid delivery models.
• Exceptional organizational, analytical, and strategic thinking skills with the ability to manage multiple priorities simultaneously.
• Excellent executive communication, presentation, facilitation, and stakeholder‑management skills.
• Proven ability to influence without direct authority and build strong collaborative relationships across all levels of the organization.
• Experience developing executive dashboards, KPIs, reporting frameworks, and governance processes.
• Strong problem‑solving skills with the ability to make sound decisions in a dynamic, fast‑paced environment.
• Proficiency with project‑management and collaboration tools such as Jira, Confluence, Asana, Smartsheet, Monday.com, Microsoft Project, or similar platforms.
• PMP, PgMP, PMI‑ACP, Scrum Master, or comparable project‑management certification preferred.

Benefits

• Company‑sponsored health, dental, and vision insurance.
• 401(k) – traditional and Roth with company match.
• Tuition assistance or tuition reimbursement.
• Monthly gym reimbursement.
• Paid time off to volunteer.
• Paid family leave.
• Unlimited paid time off.
• Complimentary office lunches.
• Career growth opportunities with high‑impact responsibilities and leadership pathways.
• Impact‑driven mission focused on improving financial wellness for millions of workers.
• User‑centric culture that prioritizes product accessibility and real‑world impact.
• Fast‑growing fintech environment at the forefront of financial innovation.

Pay

Salary range: $135,000 – $155,000 (based on experience) plus bonus.