Senior Program Manager

About the role

This is highly responsible professional administrative work providing management for major program areas within the Divisions of the Health and Family Services Department. Work is performed under the direction of the Assistant Division Manager, Division Manager, Deputy Department Director, or Director and is reviewed through conferences, records, reports, and results achieved.

Responsibilities

• Exercises a high degree of independence in planning, directing, and evaluating the work performed in one or more assigned programs and locations.
• Plans, assigns, directs, and reviews the work of staff and volunteers.
• Coordinates community outreach and neighborhood planning efforts with citizens, community organizations, service providers, and the private sector.
• Represents the division on public and private boards, professional associations, and community task forces.
• Designs, develops, implements, and manages appropriate programs to meet the needs of targeted program clients.
• Coordinates ongoing integration of services among various program components.
• Directs the work of subordinate staff through intermediate supervisory staff members.
• Ensures compliance with licensure and contractual requirements.
• Assures that maintenance of programmatic, administrative, and case records meets established standards of practice.
• Develops, manages budgets, and provides fiscal oversight.
• Based on area of assignment, may assist with the preparation of grants and contract applications, amendments and budgets, tracking compliance, utilization, and expenditures.

Requirements

• Bachelor's degree in Counseling, Psychology, Social Work, Forensic Science, Criminal Justice, Business or Public Administration, Health Care Administration, Public Safety, Public Health, or a closely related field (field of study will be designated by the hiring Division).
• Five years of experience in social, educational, or community services programs, medical setting, or medical examiner's office; at least one year of which must have been in a supervisory or management capacity.
• A Master's Degree in the specified areas of study and work experience may be required if the program managers reporting to the position do not have advanced degrees as required by accreditation or program.
• For Youth & Family Services: Must be able to demonstrate intermediate to advanced proficiency in word processing functions, preferably Microsoft Word, and email functions.
• Selected applicant may be subject to a background screening and fingerprinting for which they must bear the cost and must obtain favorable screening results in order to obtain employment.

Benefits

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, and additional life insurance.
• Free basic life, long-term disability, and employee assistance for all family members effective on day one.
• Participation in the Florida Retirement System.
• Employee assistance program includes multiple free one-on-one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
• Free access to Wellworks gyms and Orange County Recreation Centers.
• Free onsite wellness coaching, including dietitian and nurse.
• Tuition reimbursement program.
• Earn service time to forgive student loans.

Benefits may vary for employees under collective bargaining agreements.

Pay

Pay Grade: 020 - From $36.38 to $41.84 per hour. FLSA Status: Exempt. Placement based on education and experience.