Program Manager

Key Responsibilities

• Serve as the single point of contact for the DHS Contracting Officer and Contracting Officer’s Representative
• Provide overall direction, leadership, and management of contractor personnel supporting the PWS
• Manage the execution of contract requirements across the task order, ensuring work is completed on schedule and meets Government quality and performance expectations
• Provide senior-level program management and subject matter expertise to support complex mission requirements
• Develop and maintain program management documentation, reports, schedules, and other required contract artifacts
• Provide strategic advice and technical guidance to program and project staff
• Analyze client-specific and mission-critical challenges and develop recommendations for improvement, optimization, development, and maintenance
• Consult with Government stakeholders to define needs, identify problems, evaluate alternatives, and recommend effective solutions
• Lead or supervise studies, assessments, and surveys designed to collect and analyze information needed for program decision-making
• Support strategic planning and the development and implementation of approaches to achieve program objectives
• Monitor program performance, identify issues and risks, and implement corrective actions as necessary
• Ensure contractor personnel understand and comply with applicable DHS policies, procedures, security requirements, and professional standards
• Coverage coordination with contractor leadership and task leads to ensure effective integration of activities across the contract
• Serve as the contractor's authorized representative for contract matters when acting within the authority delegated under the contract

Required Qualifications

• 10+ years of relevant program management experience with a Master's degree (MA/MS) or equivalent OR a Bachelor's degree with 15 years of experience
• Current PMP certification
• Demonstrated experience providing strategic advice, technical guidance, and expertise to program and project staff
• Demonstrated ability to analyze complex, client-specific, or mission-critical challenges and develop practical recommendations and solutions
• Experience consulting with clients or Government stakeholders to define requirements, identify problems, and develop solutions
• Experience leading or supervising studies, surveys, assessments, or other analytical activities
• Strong program analysis, reporting, documentation, and strategic planning capabilities

Preferred Qualifications

• Experience managing DHS or other federal agency programs
• Knowledge of Federal contracting, program management, performance management, and Government reporting requirements
• Experience managing multiple concurrent projects, deliverables, and stakeholder requirements
• Experience with risk management, strategic planning, performance measurement, and process improvement