Senior Program Manager

About the role

Successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. Manages a matrix group of employees and contractors who serve on project teams and/or within departmental work groups to achieve a coordinated benefit.

Responsibilities

• Work with management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined corporate program.
• Lead project managers and work group leaders in the development and maintenance of comprehensive plans for a defined corporate program.
• Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative.
• Work with the executive sponsor of a corporate program (VP or higher), and other management as required to achieve the objectives of a defined corporate program.
• Acquire detailed understanding of the business objectives for an assigned area.
• Monitor and evaluate the progress, alignment and financial “health” of a cross-functional group of projects and related activities which together, constitutes a defined corporate program.
• Direct corrective action as needed to maintain the viability of the program.
• If required - Report to the executive team/sponsor/steering committee on the progress, business impacts and strategies around the program(s).
• Assess risks that might jeopardize successful achievement of the desired results of a program, develop risk mitigation strategies and tactics, and implement risk mitigation plans.
• As needed - Partners with procurement to develop and execute strategies related to the service/asset contracts.
• As needed - Manages the vendor to the responsibilities outlined in the contract and statement of work.
• Other duties as assigned or requested.

Qualifications

Education:

• Required: High School / GED (no substitutions)
• Preferred: Bachelor's Degree in Business Administration or Technology Management; Master's Degree in Business Administration or Technology Management

Experience:

• Required: 10 years in Project Management; 10 years of delivering business solution using information technology
• Preferred: None

Licenses/Certifications:

• Required: None
• Preferred: PMP or Certification in Project Management

Skills

• Project Management
• Familiarity with Cross-functional teams
• Language (Other Than English): None
• Travel Requirement: 0% - 25%

Working Conditions

• Position Type: Office-based
• Teaches / trains others regularly: Occasionally
• Travel regularly from the office to various work sites or from site-to-site: Occasionally
• Works primarily out-of-the office selling products/services (sales employees): Never
• Physical work site required: Yes
• Lifting up to 10 pounds: Constantly
• Lifting 10 to 25 pounds: Rarely
• Lifting 25 to 50 pounds: Never