Senior Program Manager

We're hiring on behalf of a Haystack partner.

About the role

• Lead high-visibility subscription and identity initiatives spanning multiple organizations within a leading e-commerce platform's music division and partner teams.
• Own strategically important programs covering customer identity, account architecture, subscription growth, billing, retention, and monetization, including compliance-driven efforts.
• Operate at the intersection of technical systems, business strategy, and executive decision-making, coordinating diverse stakeholders across organizational boundaries.
• Drive programs from strategy through launch, authoring and presenting program strategy, status, and risk narratives to executives.
• Define and manage program roadmaps, translating business goals into clear technical milestones and delivery plans.
• Establish scalable operating cadences, status tracking, and decision frameworks to ensure predictable and transparent delivery.

Requirements

• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• Proven experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
• Experience building and evaluating system-level technical designs.
• Demonstrated ability to develop and execute product and technical roadmaps.
• Strong experience communicating effectively with senior leadership.

Pay

Competitive annual salary ($148,700 - $201,200 USD) plus potential for sign-on bonuses and restricted stock units.

Benefits

• Comprehensive benefits package including health insurance, 401(k) matching, paid time off, and parental leave.
• Opportunity to influence a global audio entertainment service at the intersection of music and culture.
• A role that thrives in ambiguity, blending technical depth with executive strategy.