Senior Program Manager
About the role
The Senior Program Manager is a key leadership role responsible for the strategic oversight and operational management of EDMO programs across designated locations. This role involves driving program excellence, managing staff, fostering community relationships, and ensuring that all programs align with EDMO’s mission and values.
Responsibilities
- Perform all duties of a Program Manager at their assigned program location.
- Develop and maintain relationships with community partners and stakeholders to enhance program visibility and impact.
- Develop and implement strategic plans to execute agreed-upon terms of contract between EDMO and Partner District.
- Provide visionary leadership to ensure the partnership agreement is fulfilled in an above-satisfactory way.
- Ensure consistency and quality of program delivery across all sites assigned to their management.
- Align regional activities with contract terms between EDMO and District Partner.
- Supervise, mentor, and support other program managers, providing guidance, resolving challenges, and assisting with program planning to ensure implementation of the agreed-upon contract between EDMO and Partner.
- Manage regional budgets, ensuring financial resources are allocated effectively and within contractual agreements between EDMO and Partner.
- Create biweekly touchpoints to reconcile actuals with the agreed-upon budget, including flex budget (site-specific supplies), all payroll expenses, and, when applicable, staff appreciation and professional development.
- Ensure payroll is on budget based on the agreements between EDMO and District Partners. Conduct performance reviews and evaluations for site staff and program managers under their management.
- Collaborate with the recruiting team to recruit, hire, and train effective program staff.
- Facilitate professional development opportunities and in-season meetings for all regional program staff.
- Ensure all programs adhere to EDMO’s policies, procedures, and standards, including safety and security.
- Oversee the management of program operations, ensuring safety, compliance, and efficiency.
- Oversee the planning and implementation of program activities that are culturally relevant, developmentally appropriate, and aligned with agreed-upon terms between EDMO and Partner.
- Foster a positive program environment that supports the well-being and growth of all staff, children, and parents.
- Develop and implement systems for tracking and reporting on program performance and impact.
- Implement a continuous improvement framework, using data and feedback to refine and enhance programs.
- Encourage and support creative solutions to program challenges and opportunities.
- Represent EDMO at community events and meetings to promote the organization and its programs.
- Perform other duties as assigned to support the success and continuous improvement of the program.
Requirements
- Proven experience in a senior leadership role within educational or youth-focused programs.
- Strong strategic planning and organizational development skills.
- Extensive experience in program development, management, and evaluation.
- Proven experience in hiring, coaching, and managing a team of employees.
- Demonstrated ability to lead and mentor a diverse team of staff.
- Experience building and maintaining relationships with key stakeholders.
- Strong communication skills, especially in interactions with parents and via computer (emails, Slack to other EDMO staff, etc.).
- Strong problem-solving and decision-making abilities.
- A high sense of responsibility and dependability.
- Ability to drive innovation and continuous improvement in program design and delivery.
- Passion for education and a commitment to the mission and values of the organization.
- Experience in facilitating groups of children and proven classroom management.
- A large supply of costumes and/or a plethora of skits and songs is a plus!
Education
- Bachelor's/Master's degree in education, child development, nonprofit management, or a related field preferred.
- CPR/First Aid certification is required by the start date. Certification must include an in-person CPR component. Some compensation is available for obtaining certification if not already certified.
Location Requirements
This position will be in-person in the East Bay area of Northern California and will be required to travel to partner sites, school districts, and program locations daily and work at the district office or a school site, five days a week.
Physical Requirements
- Physical Abilities and Working Conditions:
- Ability to read small print and view a computer screen for prolonged periods.
- Ability to tolerate exposure to noisy conditions.
- Ability to speak with a level of proficiency and volume to be understood over a telephone or computer.
- Upper Body Mobility: Ability to use hands to grasp and manipulate small objects, manipulate fingers, twist and bend at the wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
- Strength: Ability to lift, push, pull, and/or carry objects that weigh up to 50 pounds on a frequent basis.
Workplace Culture and Environment
An inclusive, supportive, and growth-oriented workplace. A diverse workforce fostering a collaborative, people-oriented culture.
Employee Benefits
- New hire welcome package/gift.
- Health Benefits: Medical, Dental, Vision, Life AD&D.
- Paid Time Off.
- Holiday Pay: 13 Federal Holidays + winter holidays (TBD closure days in December - January) - subject to specific site/school schedules.
- After one year and 1000 hours of service, 401k with matching (immediate vesting when contributions begin).
- Pretax Health and dependent care flex plans.
- Employee Assistance Programs (EAPs), including employee discounts on wellness and pet insurance.
- Paid bereavement leave.
COMPENSATION
This is a full-time, regular exempt position with a salary range of $74,000 to $77,000. EDMO is an equal opportunity employer that is committed to diversity, equity inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.