Senior Program Manager

About the role

Do you love driving end-to-end delivery and pioneering new ways of working? Do you enjoy creating structure out of ambiguity and solving complex business problems in a fast-paced, collaborative environment? At Capital One, you'll be part of a big group of makers, breakers, doers, and disruptors who love to solve real problems and meet real customer needs. The Associate Experience Collaboration Integration Team is seeking a Senior Manager of Project Management who is passionate about solving challenging and novel business problems, masterfully managing cross-functional stakeholders and ensuring well-managed delivery.

Responsibilities

• Lead moderate to large complex projects and programs by providing strategic direction to teams, peers, and direct reports
• Design, develop, and adapt project plans in a fast-paced environment, revising requirements as needed to meet shifting goals
• Ensure comprehensive project documentation and governance to proactively manage risks and guarantee on-time delivery
• Leverage strong customer-back problem-solving and analytical skills to ensure project execution not only aligns with business intent, but also delivers a great customer experience
• Serve as a strategic and tactical thought partner to project customers and cross-functional teams to drive seamless delivery
• Build strong relationships and leverage outstanding communication skills to inform, align, and influence stakeholders at all levels across the company
• Develop scalable frameworks for managing work that can be replicated for future integrations

Qualifications

Bachelor’s Degree or Military experience. At least 8 years of Project Management experience.

Preferred Qualifications: Master’s Degree in Business Administration (MBA), 9+ years of Project Management experience, PMP, Lean, Agile or Six Sigma certification.

Pay

The minimum and maximum full-time annual salaries for this role are: McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management, Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management. Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.