Senior Program Manager

Cambium Learning® Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential through individualized and differentiated instruction. Using a research-based, personalized approach, Cambium delivers SaaS resources and instructional products that engage students and support teachers in fun, positive, safe, and scalable environments.

Responsibilities

• Works with state education department leadership and stakeholders to develop and document project scope, goals, and deliverables, including project dependencies, project plans, budget proposals, communications plan, project scope, project schedule, and milestones.
• Anticipates risk and develops mitigation strategies across functional teams.
• Uses knowledge of system and process dependencies to identify issues, involve appropriate stakeholders in troubleshooting, and implement solutions.
• Interprets and documents software requirements and enhancement requests from clients; captures configuration specifications and works with software team to implement accordingly; performs UAT to ensure client expectations are met.
• Assigns tasks and responsibilities to appropriate team members depending on the complexity of the task and skillset of staff; manages the work of subcontractors/vendors as appropriate.
• Provides guidance and mentorship for program managers and project coordinators.
• Conducts project post-implementation meetings to identify and document successful and unsuccessful project elements; ensures the application of lessons learned and shares best practices.
• Responsible for reviewing and maintaining quality standards; ensures established processes are followed and all outcomes are properly documented; may review current systems and processes for possible improvements and implement process changes as appropriate, including writing policies and/or procedures and training.
• Conducts regular internal and external project meetings; develops and delivers progress reports.
• Participates in proposal development activities.

Requirements

• Bachelor’s degree required, Master’s degree preferred
• 6+ years relevant experience in a Program Management or related role required
• Experience working directly with senior-level clients, government stakeholders, and educators required
• Excellent verbal and written communication skills
• Experience working in large-scale assessment or educational software preferred
• PMP certification highly preferred