Senior Program Manager

About the role

The Senior Program Manager of Wellness Center Programs contributes to AHF’s mission by delivering exceptional program oversight for their assigned Wellness Center site(s). This leadership role provides direct support and program development including quality assurance, client satisfaction, and comprehensive delivery of HIV prevention and sexual health services.

The Senior Program Manager leads a multidisciplinary team and routinely coordinates with other AHF business lines and community partners to maximize the delivery of testing and prevention services in the community. They utilize advanced experience and expertise to ensure the efficient delivery of services in a manner that reaches the greatest number of individuals.

This role also leads site-level implementation and delivery of HIV pre-exposure prophylaxis (PrEP) services. The Senior Program Manager consistently works to troubleshoot site-level challenges that impede the efficient delivery of services, attainment of programmatic goals, and high levels of customer satisfaction.

Analyzing and interpreting data, as well as preparing progress reports and workplans, will be key components of this role. The Senior Program Manager contributes to the Public Health Division by fostering a team-oriented work environment and promoting a patient-centered approach. The role works both independently and as part of a team to successfully manage simultaneous projects that allow AHF to meet its mission while executing its core values.

Responsibilities

• Provide program oversight, development, and direct support for assigned Wellness Center site(s).
• Ensure quality assurance and client satisfaction in the delivery of HIV prevention and sexual health services.
• Lead a multidisciplinary team and coordinate with AHF business lines and community partners.
• Maximize the delivery of testing and prevention services in the community.
• Oversee site-level implementation and delivery of HIV pre-exposure prophylaxis (PrEP) services.
• Troubleshoot site-level challenges that impact service efficiency, programmatic goals, and customer satisfaction.
• Analyze and interpret data, and prepare progress reports and workplans.
• Foster a team-oriented work environment and promote a patient-centered approach.
• Manage simultaneous projects both independently and as part of a team.