Senior Program Analyst, Implementation

About the Role

You are a person who loves to turn complex program and data insights into clear, actionable recommendations that improve performance and support informed decision-making. We need someone who is analytical, detail-oriented, and experienced in translating data, trends, and program risks into meaningful insights and structured reporting.

In this role, you will analyze program performance, develop and apply performance metrics, support requirements and risk documentation, contribute to Agile planning activities, and prepare reports, dashboards, and stakeholder communication materials that drive program success.

We are looking for someone uncommon—highly committed, team-oriented, and who values professionalism, trust, honesty, and integrity.

Responsibilities

• Perform program analysis, data analysis, and reporting to assess program performance and support decision-making.
• Develop and apply performance metrics, analyze trends, and provide recommendations for program improvement.
• Support requirements analysis, documentation, and reporting related to program risks, issues, and status.
• Assist with backlog refinement, PI planning, and roadmap updates for EDI and modernization initiatives.
• Prepare technical documents, reports, and stakeholder communication materials.

Requirements

• 7 years of experience in healthcare payer program management.
• Bachelor's degree in Business Administration (BA) or a related field (BS).
• Proven/extensive experience in a large-scale integrated healthcare system with a focus on Veterans healthcare and outreach.

About Us

We are looking for people to help us in our mission of lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better.

We lead with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

Benefits

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match
• Competitive pay and additional position-specific incentives