Senior Product Solutions Manager, Health Plans
About the role
The Senior Product Solutions Manager, Health Plans at Headspace is responsible for owning the strategy for onboarding and growing solutions specifically for Health Plan partners. This role integrates clinical strategy, data interoperability, and commercial delivery.
Responsibilities
- Define and execute the roadmap for Health Plan-specific solution packages, ensuring our products meet the unique configuration and integration requirements of large payers.
- Lead the technical and operational onboarding of new Health Plan partners, ensuring a seamless implementation of eligibility, SSO, and data reporting workflows.
- Partner with Product Science, Clinical, and Data teams to ensure our solutions demonstrate clear clinical impact (e.g., PHQ/GAD trends) and ROI, providing the evidence health plans need for program renewal.
- Serve as the product expert for Health Plan requirements, identifying which features should be standardized vs. customized, and maintaining a scalable configuration framework.
- Lead the coordination between Sales, Customer Success, Clinical, and Engineering to ensure we deliver consistent, high-quality experiences that drive member retention within payer-sponsored populations.
- Own the reporting surfaces for Health Plan partners, ensuring visibility into population health metrics, engagement signals, and clinical outcomes.
Requirements
- 3-5+ years of experience in Product Management, Solutions Architecture, Program Management, or Sales Engineering in B2B2C, health tech, or payer/provider environments.
- Deep understanding of health plan eligibility systems, HIEs, or clinical data interoperability (e.g., FHIR, HIPAA environments).
- Proven track record of managing complex, cross-functional product launches or technical implementations with external stakeholders.
- Strong analytical fluency and ability to translate clinical and engagement data into actionable value narratives for commercial partners.
- Exceptional communication skills; able to translate technical platform constraints into business-friendly language.
Qualifications
- Experience in healthcare, B2B2C, or regulated environments.
- Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems).
- Experience supporting B2B or enterprise onboarding workflows.
- Exposure to admin tools, configuration systems, or platform UX.
- Passion for mental health and Headspace’s mission.
Benefits
At Headspace, product leaders are expected to lead with curiosity, model purposeful experimentation, give and receive feedback with care, and maintain an unwavering commitment to the member and partner experience.
Pay & Benefits
The anticipated new hire base salary range for this full-time position is $122,400-$170,000 + equity + benefits. For candidates based in San Francisco, New York City, or Seattle, a separate salary range of $156,400.00-$190,000 applies, consistent with our location-based compensation philosophy.
Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
Your recruiter will provide more details on the specific salary range for your location during the hiring process.
At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.