Senior Product Performance Analyst (Hybrid)

What You’ll Do

• Partner directly with state product managers to diagnose the root causes behind profit, growth, and retention trends— and co-develop the actions to address them.
• Monitor and analyze performance of product lines, agents, and books of business; identify the trends and opportunities.
• Evaluate profit drivers and turn performance analysis into concrete strategy recommendations across profit, growth, retention, and overall book health.
• Track competitor products, pricing, target markets, and program changes; summarize what they mean for our competitive position and where we should respond.
• Produce competitive research using multiple sources of market and performance information; form a point of view and recommend actions to leadership.
• Stay current on competitor rate changes, rating enhancements, and program changes; review filings, rate and rule manuals, and assess the business impact for our lines.
• Partner across pricing/actuarial, underwriting, and claims to pressure-test recommendations and keep products compliant and financially sound.
• Research and shape concepts for new or enhanced products and services, including identifying product gaps and the opportunities behind them.
• Support development of underwriting guidelines and standards; serve as a subject-matter resource on guidelines and contract language as needed.
• Translate insights from pricing and predictive models into product strategy and recommendations.
• May serve as project lead for product and service implementations, using sound project-management practices.

Required qualifications

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience performing complex financial, actuarial or business analysis.
• Solid knowledge and understanding of customer, business industry, insurance, underwriting guidelines and risk concepts in area of expertise.
• Demonstrated problem-solving and analytical skills to review complex products, and/or lines of business.
• Demonstrated experience making independent decisions.
• Demonstrated experience in project management methodologies, practices, techniques and tools.

Position Compensation Range

Compensation Range $88,000.00 - $145,000.00 Pay Rate Type Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.