Senior Product Analyst -Hybrid/Remote

National Interstate is a member of Great American Insurance Group, specializing in commercial transportation insurance across all 50 states. We provide risk financing solutions, including traditional insurance and innovative alternative risk transfer (ART) programs, with over a dozen group captive programs for niche wheels markets. Recognized as a Northcoast 99 winner and Cleveland Plain Dealer Top Workplace, we uphold values of integrity, transparency, fairness, accountability, empowerment, and collaboration.

About the role

This position is open to candidates who can work hybrid from the Richfield, OH office four days per week or fully remote from the USA if not local. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs. Employees are expected to be on-site four days a week, with one remote day for flexibility.

Responsibilities

• Leads the development of innovative products and solutions to drive premium volume growth and maintain the competitiveness and profitability of the product portfolio.
• Conducts comprehensive market research to identify trends, opportunities, and the competitive landscape.
• Collaborates with underwriting, actuarial, and claims teams to design insurance solutions, develop product specifications, pricing strategies, and policy language.
• Analyzes and interprets market data and customer feedback to identify opportunities for product enhancements, improvements, and new product development.
• Develops and oversees the execution of strategic product roadmaps aligned with business objectives, incorporating SWOT analyses to assess product viability and positioning.
• Drives the development and revision of product offerings, including rate adjustments, underwriting guidelines, and operational procedures.
• Partners with marketing, business development, and insurance operations teams to ensure successful product launches and ongoing support.
• Leads the development and delivery of training programs on new products and changes for internal teams and external agents.
• Stays updated on industry trends, regulatory updates, and market shifts to maintain a forward-thinking product strategy.
• May oversee performance and coaching of staff, including talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Requirements

• Bachelor’s Degree in Business, Economics, Statistics, or a related field.
• Minimum of 13 years of related underwriting or product experience.
• Advanced technical knowledge of insurance products and lines of business.
• Expert-level proficiency in interpreting competitive data and industry trends.
• Advanced analytical skills with the ability to use data to inform decisions.
• Demonstrated decision-making ability and a customer-centric mindset.
• Excellent communication and relationship-building skills.
• Completion of or progress toward a professional designation (e.g., AU, CPCU, CIC, INS, ARM, CLP) preferred.
• Experience with Commercial Auto Product, Rating, Drafting Policy Forms, and ISO is preferred.
• Demonstrates expert knowledge of industry laws and regulations.
• Position may require occasional travel.

Benefits

• Medical, dental, and vision coverage.
• Wellness plans, parental leave, and adoption assistance.
• Tuition reimbursement.
• Paid Time Off and paid holidays.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Commuter benefits.

*Full-time and eligible part-time employees. Excludes seasonal employees and interns.

Pay

Salary Range: $100,000.00 – $110,000.00. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.