Senior Product Manager – Website & Commerce Experience

The Senior Product Manager - Website & Commerce Experience is responsible for shaping the digital experience strategy for high-impact consumer platforms. Key accountabilities include:

• Define and manage the product vision, strategy, roadmap, and performance goals for website ecosystems and digital commerce experiences.
• Identify opportunities to improve customer acquisition, engagement, conversion, and retention through customer research, analytics, competitive insights, and market trends.
• Establish website KPIs and monitor performance to evaluate product success and business impact.
• Drive improvements across website navigation, content experiences, accessibility, performance, and customer journeys.
• Own CMS platform strategy, governance, capabilities, and publishing workflows in collaboration with marketing, content, SEO, and engineering teams.
• Define requirements and prioritize enhancements, integrations, and platform improvements that support business objectives.
• Manage ecommerce funnel optimization initiatives, including experimentation, personalization, landing page improvements, and conversion strategies.
• Use quantitative and qualitative data to identify customer friction points and develop solutions that improve digital experiences.
• Lead cross-functional product teams through discovery, planning, development, launch, and optimization phases.
• Create product requirements, user stories, acceptance criteria, and success metrics while maintaining a prioritized backlog.
• Make strategic trade-off decisions balancing customer needs, technical feasibility, business priorities, and delivery timelines.
• Communicate product strategy, roadmap progress, risks, and performance insights to stakeholders and leadership teams.
• Foster strong partnerships across engineering, UX, marketing, analytics, legal, compliance, and operations teams.

Requirements include:

• Strong product management experience combined with expertise in digital experiences, ecommerce, and customer-focused technology solutions.
• 3-5+ years of experience in Product Management within digital products, ecommerce, SaaS, fintech, or consumer technology environments.
• Proven experience owning website experiences, digital products, or ecommerce platforms from strategy through execution.
• Experience developing product roadmaps and prioritizing initiatives based on customer value and business impact.
• Strong understanding of CMS platforms, with experience using tools such as Contentful considered a plus.
• Experience with A/B testing, experimentation platforms, personalization, and conversion optimization strategies.
• Strong analytical skills with the ability to use customer insights, performance data, and metrics to guide product decisions.
• Excellent communication, collaboration, and stakeholder management skills with the ability to influence cross-functional teams.
• A customer-focused mindset with the ability to understand user needs and translate them into impactful product solutions.
• Experience working with compliance-driven, financial, technology, or consumer-facing products is a plus.

Benefits include:

• Competitive salary package based on experience, skills, and qualifications.
• Opportunity to work remotely from anywhere in the United States.
• Inclusive and collaborative work environment focused on innovation and continuous improvement.
• Access to healthcare and employee benefits programs.
• Opportunities to contribute to high-impact digital products serving millions of users.
• A supportive culture that values diverse perspectives, teamwork, and professional growth.