Senior Product Manager - Commerce

The Senior Product Manager - Commerce is responsible for shaping critical commerce experiences that power appointment-based businesses and their customers. Key accountabilities include:

• Leading the strategy, development, and optimization of commerce experiences
• Ensuring products are intuitive, scalable, and aligned with customer and business needs
• Partnering closely with engineering, design, analytics, and business stakeholders to define priorities and deliver high-quality product experiences
• Improving the full transaction lifecycle, including checkout, payments, financial reporting, accounting workflows, and business management tools
• Translating complex technical systems, operational needs, and customer feedback into simple and effective product solutions
• Using customer insights, analytics, and experimentation to identify opportunities and measure product impact
• Driving alignment across teams by influencing stakeholders and moving initiatives forward in ambiguous environments
• Establishing frameworks for evaluating product performance and continuously improving user experiences
• Collaborating with teams to support scalability across larger customers, complex business models, and expanding markets

Requirements include:

• Strong product management experience with a proven ability to own customer-facing experiences and deliver impactful solutions in B2B or SaaS environments
• At least 3 years of experience in a B2B or SaaS environment
• Proven experience owning consumer-facing product experiences from discovery through delivery
• A strong understanding of commerce workflows, including transactions, checkout experiences, reporting, accounting, and operational tools
• Strategic thinking, technical understanding, and excellent collaboration skills
• An outcome-driven mindset with experience defining success metrics and using data to guide product decisions
• Experience influencing cross-functional teams, including engineering, design, business teams, and leadership, without direct authority
• Strong communication skills with the ability to simplify complex concepts and align stakeholders
• Experience using AI tools to improve product discovery, decision-making, productivity, and execution
• Experience with vertical SaaS or services-industry platforms is preferred

Benefits

• Competitive base salary range: $137,000 - $185,700 USD annually for candidates located in NYC, the SF Bay Area, and Seattle.
• $120,400 - $163,000 USD annually for candidates located in other U.S. locations.
• Additional variable compensation opportunities may be available.
• Equity opportunities to participate in company growth.
• Comprehensive medical, dental, vision, and life insurance coverage.
• 401(k) retirement plan with company match.
• Flexible vacation policy to support work-life balance.
• Fully remote work environment with monthly work-from-home stipend.
• Family planning resources and specialized support programs.
• Learning and development opportunities through dedicated employee programs.
• Access to experiences and benefits connected to the industries served.