Senior Product Manager, Wallets (Amex Digital Labs)

About the role

Amex Digital Labs is seeking a Senior Product Manager to lead the product strategy for digital wallet experiences. This role will define new features, shape the customer journey, and drive innovation in digital payments for users worldwide. The Senior Product Manager will serve as the primary product representative with internal stakeholders and key external strategic partners, acting as the main point of contact for any cross-functional or partner product teams.

Responsibilities

• Lead the product strategy for digital wallet experiences, defining new features and shaping the customer journey.
• Drive innovation in digital payments for users around the world.
• Serve as the primary product representative with internal stakeholders and key external strategic partners.
• Act as the main point of contact for any cross-functional or partner product teams.

Requirements

• Proven track record of success in product management roles, preferably in the fintech or digital payments space.
• Experience in defining and executing product strategies, managing product roadmaps, and leading cross-functional teams.
• Strong understanding of digital wallets, mobile payments, and emerging technologies.
• Excellent communication and collaboration skills, with the ability to work effectively with internal stakeholders and external partners.
• Ability to influence and drive change within the organization.
• Experience with agile methodologies and product development processes.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
• Minimum of 8 years of relevant experience in product management or related fields.
• Experience in a fast-paced, dynamic environment with a focus on innovation and customer-centricity.

Skills

• Strong leadership and project management skills.
• Excellent analytical and problem-solving abilities.
• Ability to communicate complex ideas clearly and concisely.
• Experience with user research and usability testing.
• Knowledge of digital wallets, mobile payments, and emerging technologies.

Benefits

We offer competitive base salaries, bonus incentives, a 6% company match on retirement savings plans, free financial coaching and financial well-being support, comprehensive medical, dental, vision, life insurance, and disability benefits, a flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need, 20+ weeks paid parental leave for all parents, regardless of gender, and free access to global on-site wellness centers staffed with nurses and doctors (depending on location).

We also provide confidential counseling support through our Healthy Minds program, career development and training opportunities, and a supportive culture that backs our colleagues with the support they need to thrive, professionally and personally. This includes Amex Flex, our enterprise working model that provides greater flexibility to colleagues while preserving the important aspects of our unique in-person culture.

For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.