Senior Product Manager, Teleoperation

About the role

You will focus on driving the product vision, ensuring seamless execution across the complex hardware/software divide, and translating market demands into user-oriented, executable product roadmaps. You will own the teleoperation product: a first-rate interface for teleoperated data collection, serving both our data collection environment and customers who want to improve fleet performance. Drawing on virtual reality/XR experience and a human factors background, you will create interfaces genuinely suited to the operators who use them, maximizing data throughput and quality while keeping operators effective, comfortable, and safe.

Responsibilities

• Own and maintain the Teleoperation roadmap: scope, sequencing, and feature priorities across the operator interface, data collection workflows, and customer fine-tuning workflows.
• Define requirements for the teleoperation interface — VR/XR rigs, control mappings, haptic and visual feedback, and situational-awareness displays — in partnership with design and engineering.
• Apply human factors rigor to the operator experience: cognitive load, fatigue, ergonomics, latency tolerance, embodiment mismatch, motion sickness, learnability, and time-to-proficiency.
• Partner with Data Collection operations to maximize teleoperated data collection throughput and quality.
• Connect operator experience to training outcomes: define the metrics that tie interface quality to the quality of demonstrations used for robot learning.
• Define and own the customer-facing fine-tuning workflow for deployed robots, including permissioning, safety controls, and operation over real-world networks.
• Define product features/enhancements and communicate requirements to engineering teams via clearly written requirements documents, diagrams, and concise verbal communication.
• Prioritize use cases based on business impact, feasibility, and customer needs, and ensure product development efforts align with real-world economic value for customers.
• Partner with UX, UX Research, and industrial design to validate and refine operator interfaces before deployment.
• Synthesize insights from operator feedback, usage data, customer meetings, and data-quality metrics into a strategy that delivers business objectives.

Requirements

• Demonstrated experience shipping virtual reality, XR, or immersive interface products to real users.
• Background in human factors, HCI, or applied ergonomics — you understand how to design interfaces suited to operators, and how to measure operator performance and comfort.
• Experience with teleoperation or remote operation of physical systems (robots, vehicles, drones, or similar).
• Strong analytical skills with experience in performance tracking and data-driven decision-making.
• Excellent communication skills, both verbal and written, enabling translation of technical insights into business impact.
• You make decisions in uncertainty, prioritizing velocity over perfection.
• You prioritize operator and user feedback, promoting and advocating for that voice to internal teams.

Qualifications

• At least 7 years of experience in product management.
• Bachelor's in HCI or Engineering preferred.
• Experience in human factors, HCI, cognitive science, or a related field.
• Experience with motion capture, hand tracking, or haptic input devices.
• Experience with autonomous robots or autonomous vehicles.

Nice to have

• Familiarity with robot learning data pipelines — imitation learning, demonstration quality, and what makes teleoperated data useful for training.
• Experience working with customers in light and heavy-duty industrial environments.
• Experience deploying products into industrial or warehouse environments.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Vision to read printed materials and a computer screen.
• Hearing and speech to communicate.
• Ability to wear and operate VR/XR headsets and teleoperation rigs for evaluation purposes.