Senior Product Manager - Remote

About the role

This role sits at the forefront of transforming orthopaedic care through intelligent, connected digital solutions. You will own the downstream experience of a high-impact AI-enabled product, driving how it is positioned, experienced, and adopted by surgeons, hospitals, and field teams. Translate complex capabilities into a clear, differentiated value proposition that fuels adoption, engagement, and long-term advocacy through sharp storytelling, consistent branding, and agile, insight-driven messaging. Ensure myMako digital solutions resonate at every touchpoint by working cross-functionally across product, commercial, clinical, and marketing teams. Play a pivotal role in activating the market, equipping customers and sales teams to understand, adopt, and champion the solution. Lead direct digital engagement within the Mako Digital Experience, leveraging in-platform marketing and analytics to continuously optimize user interaction and value realization. Shape the future of digital engagement by designing strategies that deepen customer connection, accelerate utilization, and evolve with market and user needs. Drive meaningful impact at scale by owning both the narrative and the experience, advancing the adoption of AI-powered innovation across the orthopaedic ecosystem.

The preferred candidate will be located in Mahwah, NJ, Weston, FL, Kalamazoo, MI, or Menlo Park, CA.

Responsibilities

• Own the downstream product, program, or portfolio strategy.
• Interpret the competitive landscape and incorporate insights into marketing strategy.
• Author key strategy documents, including the annual marketing plan and product launch plans.
• Deploy resources to measure, monitor, and adjust marketing strategy to drive customer engagement.
• Drive segmentation and targeting methods to improve commercial efficiency.
• Establish metrics, goals, success criteria, and milestones.
• Conduct post-launch analysis and implement lessons learned.
• Forecast sales while considering market, product, and other relevant factors.
• Demonstrate financial acumen.
• Mentor, develop, and influence across the business, intentionally building cross-divisional relationships.
• Develop key relationships with industry/market thought leaders, organizations, and institutions, translating business insights into future strategy.
• Make routine decisions that may affect immediate operations and have a divisional impact.

Requirements

• Bachelor’s degree (required).
• 6+ years of work experience (required).
• MBA (preferred).
• 3+ years of medical device, med tech, and/or marketing experience (preferred).
• Experience with healthcare technology platforms, digital health solutions, and customer-facing healthcare tools (preferred).
• Experience with digital products (preferred).

Pay

Annual pay ranges (USD):

• USN: $102,600 - $171,000
• US5: $107,700 - $179,600
• US10: $112,900 - $188,100
• US15: $118,000 - $196,600
• US20: $123,100 - $205,200
• US30: $133,400 - $222,300

View the U.S. work location and transparency guide to find the pay range for your location.

Benefits

Health benefits include:

• Medical and prescription drug insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Hospital indemnity insurance
• Personalized healthcare support
• Wellbeing program and tobacco cessation program

Financial benefits include:

• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• Basic life and AD&D insurance
• Short-term disability insurance