Senior Product Manager

About the role

You will help own the full end-to-end experience throughout the mortgage origination lifecycle—from point of sale through capital markets delivery. Our vertically-integrated platform includes core product areas:

• APIs
• Decisioning
• Capital
• Compliance
• Command Center (dashboard)
• Elements (UI building blocks for borrower-facing experiences)

As a Senior Agent PM, you will leverage applied AI to drive core product experiences, including document extraction, optimizers, and MCP servers. Your work will accelerate our client’s mission to be the programmatic infrastructure that unlocks speed and scale across the mortgage lifecycle.

Responsibilities

• Be a visionary builder with a clear perspective on how to create scalable, modular origination infrastructure from point of sale through loan delivery to capital markets.
• Challenge convention and the status quo—just because the market does something one way doesn’t mean it’s the correct or most optimal way.
• Onboard and manage third-party integrations.
• Leverage AI and LLMs in your daily workflow (specs, designs, etc.) and as part of your solution space to solve problems.
• Act as a thought partner and build a strong feedback loop with engineering.
• Play an integral role in spec-ing, building, and launching support for new loan products.
• Partner with GTM and Account Management teams to support the deal process and ensure customer success.
• Operate in highly regulated markets while optimizing for performance, embedding compliance into the platform.
• Obsess over the customer and uphold the highest standards, building for their success.
• Adopt a scalable software-first approach, treating operational workarounds as temporary solutions.
• Manage multiple partners effectively, building deep relationships and driving consistent results.
• Generate and act on ideas to improve the product and team.
• Dive deep into the mortgage space to understand the full value chain like a 20-year veteran.

Requirements

• 5+ years of experience in the software industry (ideally as a product manager or engineer).
• Significant experience building 0-1 enterprise software in regulated industries.
• Ability and interest in deeply understanding the mortgage value chain.
• Experience conducting user research using a variety of methods.
• Ability to run SQL queries to analyze user data and identify trends.
• Experience creating wireframes and workflow diagrams using Figma or similar tools.
• Strong design sense and ability to collaborate closely with designers.
• Experience managing strategic partners.
• Experience working on mortgage products and/or fintech infrastructure strongly preferred.

About You

• Have strong, principled opinions and are willing to defend them in a culture of vigorous discussion and debate.
• Ruthlessly prioritize and maintain organizational focus, driving high-ROI work.
• Comfortable operating in highly regulated markets, respecting compliance as non-negotiable.
• Obsess over the customer and uphold the highest standards.
• Adopt a scalable software-first mindset, treating manual processes as temporary workarounds.
• Effectively manage many partners to ensure high-quality, on-time deliverables.
• Generate great ideas and act on them to improve the product and team.
• Willing to get into the weeds and quickly understand the space like a seasoned expert.

Posted by: John Driscoll