Senior Product Manager, Telepresence

About the role

The Senior Product Manager, Telepresence at Intuitive will oversee the entire product lifecycle of da Vinci Telepresence products. This role involves conducting market and user research, developing product proposals, writing product requirements, and leading the product through various stages of development and design. The role also requires working closely with product marketing, design, engineering, sales, and marketing teams to ensure a successful launch and ongoing adoption.

Responsibilities

• Manage the Telepresence product roadmap and lifecycle in alignment with the da Vinci Platform and Case Insights Platform product objectives.
• Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
• Assist in developing the Intuitive Telepresence Application, focusing on mobile device and integration with other platforms.
• Work with customers and company stakeholders to understand their needs and develop insights that inform the product roadmap.
• Refine requirements with feedback from customers, clinical sales, and clinical development engineering.
• Lead cross-functional product teams including engineering, sales, and marketing to execute against the product plan.
• Represent product management in the product development process, completing deliverables such as market requirements and product requirements documents, and facilitating tradeoff discussions with design teams.
• Engage with Human Factors and Interaction Design partners during the development process by establishing design requirements, prioritizing design efforts, coordinating design reviews, and documenting and communicating design decisions.
• Convey product value proposition to global marketing for global product positioning and messaging.
• Measure product success by monitoring product adoption and seeking post-launch product feedback.
• Develop a deep understanding of surgical treatments for applicable indications, including monitoring and consuming clinical literature, attending medical society meetings, and engaging with physician key opinion leaders (KOLs).
• Collaborate with regional marketing and commercial teams to develop global product commercialization plans.
• Understand competitive, emerging, and complementary technologies and their potential impact on Intuitive's product lines.
• Evaluate new technologies and prioritize the new business development pipeline.
• Monitor and prioritize product quality issues and work on cross-functional teams to resolve product issues and critical customer issues.
• Participate in product education program development and support sustaining product activities including end of life.

Qualifications

• Minimum Bachelor’s degree required. MBA strongly preferred.
• Minimum 4 or more years professional experience in product management, marketing, sales, customer service, engineering, operations, logistics, or equivalent role.
• Experience in surgical equipment preferred.
• Demonstrated interest in healthcare, hospital operations, and medical devices.
• Good written and verbal communications skills.
• Ability to communicate in a clear, concise, professional manner.
• Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure product success and ability to influence cross-functional teams without formal authority.
• Presentation skills to internal & external audiences including leaders at the VP level.
• Self-directed with awareness to proactively seek advice when needed.
• Quantitative mindset, proven ability to investigate open-ended problems and work cross-functionally to implement initiatives.
• Demonstrated ability to work creatively amidst competing priorities.
• Strong knowledge of the MS Office product suite.
• Ability to travel up to 25%, including international.