Senior Product Manager - Selling Selling Insights (Hybrid - Seattle)

About the role

This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.

Responsibilities

• Own the multi-year vision: from today's reliable Looker reporting through intelligence and proactive next-best-action capabilities, leveraging AI.
• Migrate a fragmented, desktop-bound reporting environment to intelligent, mobile-first, role-based reporting and insights, delivered in prioritized increments.
• Maintain momentum on metric definition and certification work.
• Be the product voice in architectural and data governance discussions.
• Drive delivery across active initiatives and optimizations.
• Write user stories and acceptance criteria across domain dependencies without support; keep a refined backlog sequenced by user impact, business value, and engineering effort.
• Proactively identify and manage risks, cross-team dependencies, and sequencing tradeoffs, escalating with documented recommendations when appropriate.
• Define and track success metrics for shipped features; drive root cause analysis and roadmap adjustments based on telemetry and user feedback.
• Understand and lead discovery as needed with full user population (executive leaders, store leaders, department managers, etc.), synthesizing findings independently to identify unmet needs and prioritization signals.
• Drive alignment across a complex matrix spanning partnering Engineering and Analytics teams.
• Own communications up and down the pyramid, from technical tradeoffs with engineering to business impact narratives for leadership review.

Requirements

• 5+ years of product management experience, with a demonstrated track record of owning a product domain end-to-end at the Senior PdM level.
• Experience with enterprise BI and reporting platforms, particularly Looker, and how they integrate with modern cloud data ecosystems (GCP/BigQuery strongly preferred).
• Hands-on experience driving platform migration or consolidation efforts, including legacy deprecation, user change management, and stakeholder alignment.
• Strong foundational knowledge of data governance concepts: metric certification, semantic layers, data ownership models, and the distinction between data producers and consumers.
• Fluency in data engineering and analytics fundamentals, SQL, data warehousing, pipeline concepts, sufficient to engage credibly with engineering on tradeoffs.
• Demonstrated ability to operate independently in ambiguous, matrixed environments; proactively identify and closes gaps without waiting for direction.
• Strong written and verbal communication skills; able to produce crisp, audience-appropriate artifacts for both leadership and engineering audiences.

Preferred

• Experience with conversational analytics, agentic AI, or LLM-powered product development.
• Familiarity with Nordstrom's store operations context, store leader personas, or retail workforce management.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Pay Range

$142,000.00 - $220,500.00 Annual