Jobs · Massachusetts

Senior Product Manager - Remote Video Monitoring

Motorola Solutions · Waltham, MA · 4 days ago
HybridFull-time

About the Role

This is a transformation role within a startup-minded team operating inside a large enterprise. You'll build and lead an empowered product organization focused on outcomes over outputs, working directly with distributed engineering teams across the US and Canada to solve real security challenges. You'll own business outcomes, drive the strategic shift from customer-owned alert investigations to AI-powered remote monitoring throughout video security and beyond, and reshape the future of physical security.

Responsibilities

  • Lead Product Strategy: Define the multi-year vision and strategy for the software platform. Make investment decisions and guide your PM team in positioning us competitively while solving critical customer problems.
  • Drive AI-Native Transformation: Lead the strategic transition from siloed technology to vehicle intelligence throughout the Motorola solution stack with AI-native physical security intelligence. Define how AI capabilities fundamentally reshape what our platform delivers to customers.
  • Build Product Talent: Recruit, mentor, and develop high-performing product managers. Coach the team to operate in an outcome-driven, empowered product model focused on discovery and experimentation.
  • Drive Customer Insight: Ensure deep customer intimacy across your team through continuous discovery work. Synthesize market trends and competitive intelligence to inform strategic decisions.
  • Own Business Outcomes: Take accountability for revenue growth, retention, adoption, and competitive win rates. Define clear KPIs that connect product decisions to measurable business impact. Coach your team to instrument products with telemetry that captures the right metrics and enables data-driven decision-making.
  • Lead Cross-Functional Alignment: Partner with Engineering, Design, Sales, Marketing, and Support leadership to ensure coordinated execution.
  • Drive Go-to-Market Excellence: Ensure successful launches through coordinated enablement across Sales, Support, and Customer Success. Establish feedback loops from the market back to product teams.

Requirements

  • 9+ years of product management experience in SaaS or enterprise software, with at least 3 years leading product teams.
  • Experience in on-premise + cloud hybrid systems strongly preferred.
  • Experience with delivering software that supports services strongly preferred.
  • Proven track record building and scaling empowered product teams.
  • Change management experience - you've successfully transformed product organizations and operating models in established companies.
  • Deep expertise in continuous customer discovery, experimentation, and data-informed decision-making.
  • Strong business acumen with demonstrated impact on revenue, retention, and competitive positioning.
  • Exceptional communication and influencing skills across all organizational levels, including executive leadership.

Qualifications

  • Bachelor's degree with 9+ years of product management experience in SaaS or enterprise software.
  • 4+ years of experience designing and scaling large enterprise software solutions.
  • 4+ years experience leading product teams.
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Skills

  • AI/ML Product Leadership: Experience integrating AI capabilities into products—whether for intelligent video analytics, predictive insights, or automation. Past experience showing a reduction in human hours spent on a task via AI is a plus.
  • Ability to thrive in competitive markets, making strategic bets and executing with speed.
  • Experience managing complex multi-sided ecosystems (partners, installers, integrators, end-users).
  • Strong technical depth to engage credibly with engineering teams on architecture and trade-offs.

Schedule

Travel requirements: Under 10%.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • And more!

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