Senior Product Manager (Platform)

About the role

Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!

Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.

Own your career path with our internal development framework. Ask us more about this!

Responsibilities

• Defining and driving the product strategy and roadmap for part of iManage’s core platform capabilities — including APIs, platform services, observability tooling, developer experience, and AI-enabling infrastructure.
• Serving as the voice of our customers, internal developers, and technology partners by deeply understanding their workflows, integration pain points, and goals to design frictionless platform experiences that make iManage a joy to use.
• Partnering with engineering, cloud operations, SRE, and architecture teams to deliver highly available, fault-tolerant, and globally scalable platform features and capabilities.
• Identifying opportunities to rationalize duplicate capabilities across product lines into reusable, composable platform services to increase leverage, reduce engineering redundancy, and accelerate delivery across the portfolio.
• Synthesizing input from customers, partners, sales, support, cloud operations, and engineering to shape near- and long-term platform roadmap priorities while ensuring the right trade-offs are made at the right time.
• Articulating platform strategy, roadmap, and capabilities to internal stakeholders, executive leadership, and external audiences — from engineering standups to customer briefings and industry events.
• Collaborating with product marketing and go-to-market teams to develop compelling platform messaging, competitive differentiation, and thought-leadership content.
• Monitoring market trends, competitive dynamics, and emerging technologies to ensure iManage’s platform capabilities remain best in class.

Requirements

• 6+ years of product management experience, including at least 2 years focused on platform, infrastructure, API, or developer-facing products.
• Experience applying AI meaningfully to product work, including shipping or collaborating closely on AI-powered capabilities and understanding how AI integration affects platform architecture, data requirements, and product strategy.
• Technical fluency that enables confident participation in API design reviews, cloud architecture discussions, and infrastructure trade-off conversations without the need to write production code.
• Experience working with public cloud platforms (Azure, AWS, or GCP) in a SaaS or hybrid deployment environment.
• Strong systems-thinking skills with the ability to understand how platform decisions create ripple effects across products, teams, customers, and partners — and to reason clearly about second-order consequences.
• A proven track record of working cross-functionally across engineering, design, data, security, and go-to-market teams to align diverse stakeholders around a coherent platform vision.
• Experience defining and tracking platform-specific success metrics, including SLOs, API adoption rates, integration velocity, reusability, and downstream shipping velocity.
• Exceptional communication and storytelling skills, demonstrated through the ability to translate complex technical concepts for executive audiences and provide clear business context in engineering conversations.
• The ability to navigate ambiguity and thrive in environments where requirements evolve, priorities shift, and the right answer is not always obvious.

Qualifications

• A bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• Experience at a developer-platform, API-first, or infrastructure-focused company.
• A hands-on engineering or software-development background that provides genuine empathy for the customers and developers supported by the platform.
• Familiarity with legal technology, professional-services software, or compliance-driven industries.
• Exposure to AI/ML infrastructure, LLM integration, RAG architectures, vector databases, or agentic-workflow platforms.
• Experience with Azure IaaS or the Microsoft 365 ecosystem.
• Working knowledge of Python, .NET, Java, JIRA, Confluence, or agile development methodologies.

Skills

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience with agile methodologies and tools.
• Knowledge of cloud computing and infrastructure.

Benefits

• Market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• An annual performance-based bonus.
• Comprehensive Health/Vision/Dental/Life Insurance.
• A 401k Retirement Savings Plan with a company match up to 4%.
• Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• A flexible time off policy to take the time off that I need.
• Multiple company wellness days each year to prioritize mental health and well-being.
• Access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers employees to lead healthier lives.

Pay

Market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.

Schedule

Flexible work hours that empower you to balance personal time with professional commitments.