Senior Product Manager, Payments
About the role
Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We’re a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.
Responsibilities
Own Mudflap’s payments platform end-to-end, including card, transaction flows, and partner integrations, with a focus on driving volume, reliability, and margin.
Identify and execute on high-impact opportunities to improve authorization rates, transaction success, and spend per user.
Develop a deep understanding of payment systems and stay current on fintech trends to inform product direction and unlock new capabilities.
Drive product decisions using transaction-level data, customer insight, and strong product judgment.
Partner cross-functionally to build scalable, high-reliability systems that power every transaction with accuracy and trust.
Own key product surfaces such as card controls, transaction visibility, and pricing logic.
Manage external partners including networks and processors to expand acceptance, improve economics, and shape the payments roadmap.
Define and track core payments metrics, and iterate quickly while maintaining a high bar for correctness in a high-stakes domain.
Leverage AI tools to accelerate analysis and improve the payments experience.
Requirements
5+ years of product management experience with ownership of high-impact, customer-facing or platform products. Experience working on payments, fintech, or transaction-heavy systems (e.g. cards, billing, risk, or financial infrastructure).
Strong product judgment with the ability to identify high-leverage opportunities that drive volume, reliability, or margin. Comfort working with data, including transaction-level analysis, funnel drop-offs, and system performance metrics. Ability to navigate complex systems and tradeoffs (e.g. risk vs. conversion, speed vs. accuracy, flexibility vs. control).
Track record of shipping high-quality products in cross-functional environments involving engineering, finance, risk, and operations. Strong execution skills, with the ability to break down ambiguous problems into actionable plans and deliver results. Clear and direct communication, with the ability to influence stakeholders across technical and non-technical teams.
Experience working with external partners (e.g. processors, networks, or enterprise partners) is a plus. Hands-on experience using AI tools to accelerate analysis, decision-making, or product development.
Qualifications
BS/BA degree in Computer Science, Engineering, Finance, Economics, or related field.
Experience with product management methodologies and tools.
Experience with agile development processes and continuous integration/continuous deployment (CI/CD).
Experience with data analysis and visualization tools.
Experience with API design and integration.
Experience with payment processing systems and networks.
Experience with financial modeling and forecasting.
Skills
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to manage multiple projects and priorities simultaneously.
Ability to work in a fast-paced, dynamic environment.
Benefits
To support our team, we offer:
Commuter benefits to ease your travel
Lunches and snacks to keep you fueled
A collaborative, high-growth environment where you’ll work closely with talented teammates across the company
Pay
The salary range for this role is $195,000 - $215,000 + equity. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.
Schedule
This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.