Senior Product Manager, Order Quality
Location: Remote - US based candidates only, no visa sponsorship available
About the role
For our client, we are seeking a Senior Product Manager, Order Quality to join the team of a leader in the Consumer Technology space. This role will own the product strategy and roadmap for order quality within the fulfillment experience, with a focus on improving how customers and shoppers interact with the platform. The position partners closely with design, research, and cross-functional stakeholders to identify pain points, define success metrics, and deliver scalable improvements. Success in this role will be measured by stronger engagement, better retention, and more effective execution across a fast-paced, operationally complex environment.
Responsibilities
- Own the product strategy and roadmap for order quality within fulfillment
- Partner with design and research to understand customer and shopper needs
- Define success metrics and conduct rigorous A/B testing to enhance engagement and retention
- Collaborate cross-functionally to deliver compliant features at scale
- Communicate tradeoffs clearly and prioritize effectively for maximum impact
Qualifications
- 4+ years of product management experience, preferably in complex operational settings
- Experience in end-to-end product development from concept to scaled delivery
- Strong data literacy and analytical skills for effective decision-making
- Clear communicator who can influence cross-functional teams and senior stakeholders
- Deep understanding of shopper and customer experiences
- Entrepreneurial mindset with adaptability to fast-paced environments
Benefits
- Remote work flexibility within a flexible remote-first policy
- Equity grants for new hires and annual refresh grants
- Access to highly competitive benefits tailored to each work location
Pay
Compensation: $184,000 – $233,000 annually