Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences

About the role

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software, and services across Ford Blue, Model e, and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles with OTA (over-the-air)-driven experiences that grow better over time. Within Integrated Services, the Digital Product Team leads the charge on creating innovative software for customers by listening to their needs, conducting research, and leveraging a deep understanding of the market.

As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build meet and elevate our customers’ experience, redefining the future of mobility.

Responsibilities

• Define the strategic vision for the Electrification and vehicle productivity experiences within the Ford and Lincoln mobile applications, including the product roadmap and launch/roll-out strategy.
• Translate customer needs into clearly defined technical requirements backed by data and comprehensive industry knowledge.
• Engage closely with engineering, design, and go-to-market teams to make decisions balancing timing, cost, features, and performance while staying true to the product strategy and vision.
• Measure success and improve products using principled methods and metrics; conduct product experiments, user interviews, and other validation techniques to gather customer feedback and product insights.
• Create artifacts (PRDs, PRFAQs, Strategy Documents) to guide product development work.
• Find innovative ways to accelerate development, reduce risk, and enhance the overall product development experience.
• Seamlessly manage escalations across stakeholders and influence appropriately.

Requirements

• Bachelor's degree.
• 5+ years of product management experience in the technology industry.
• Proven ability to effectively utilize Jira for agile project management, including sprint planning, issue tracking, and reporting.
• Domain knowledge across integrated hardware/software products, autonomy, or consumer-facing digital products.
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, evolving product strategy based on research, data, and industry trends.
• Strong problem-solving, organizational, and analytical skills.
• A deep passion for customers, their needs, and for building/shipping products to meet these needs.
• Experience building systems where AI operates autonomously and demonstrating how those systems are made reliable.
• Successfully launched products in a matrix organization and managed multiple products in production and their backlogs.
• Strong leadership and communication skills to manage stakeholders across the organization, including strong documentation skills.
• Strong data analysis skills.
• Familiarity with Agile Software Methodologies (Scrum, eXtreme Programming, Kanban).
• Curiosity around new technologies and a strong desire for continued learning.
• Proficiency in Microsoft Office Suite.

Qualifications (Preferred)

• Bachelor’s degree in Computer Science, Engineering, or Business.
• Master’s degree in Business Administration or similar advanced degree.
• 7+ years of full-time professional experience.
• Embedded software expertise.
• Mobile App Development experience.
• Experience using Figma for collaborative design workflows, including version control and feedback integration.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more.
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

Pay

This position is leadership level 6 and ranges from $115,500–$200,000. Final determination of salary grade will be based on the candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility, and competitive market value.

Schedule

This position is hybrid with a requirement to be onsite four or more days per week.