Senior Product Manager, Member Experience

The Opportunity

You'll own the member-facing product roadmap for our mobile app, end-to-end.

You'll inherit a high-functioning engineering squad as well as the sprint process and the outcomes.

This is a rare chance to do career-defining work on a product where impact is measured in lives, not metrics, where your decisions ship in weeks and directly shape whether a police officer, firefighter, or EMT gets help.

This is a hybrid work opportunity in the Los Angeles area.

How you’ll make an impact

• Own the member-facing product roadmap for our mobile app, end-to-end.
• Run a high-functioning dev team's sprint process and keep Linear as the source of truth.
• Turn PRDs into structured, estimated Linear projects with cross-team dependencies mapped.
• Triage member and internal feedback into prioritized issues.
• Become an expert on our technology, systems, and processes, able to fill any gap for members or teammates in a pinch.

The skillset you’ll need to succeed

• 6+ years of product management experience, ideally with consumer mobile apps.
• Hands-on operating experience with the Claude ecosystem (Claude, Claude Code, agentic workflows).
• Experience running agile/sprint processes with engineering teams.
• Strong written communication—PRDs, specs, and stakeholder comms.
• Fluency with modern PM tooling (Linear, Notion, Figma).
• Detail-oriented, with a focus on amazing service to our members.
• Bias toward action: if you see a problem, go ahead and solve it yourself when you can, calling in reinforcements when you need them.

Bonus Skills

• A significant portfolio of personal projects you've built with agentic tools.
• Experience mentoring more junior teammates.
• A health, mental-health, or mission-driven product background.
• Experience serving first responders or similar communities.

Why you’ll love working here

• We offer a benefits package that supports your health, financial well-being, and professional growth:
• Comprehensive medical, dental, and vision insurance for you and your family
• Life insurance, short-term disability insurance, long-term disability insurance
• Flexible PTO
• 401(k) with company match
• Early equity in a VC-backed company
• Access to Sharp's performance coaching platform

The pay range for this role

145,000 - 165,000 USD per year (LA Office)

Product

Culver City, CA