Senior Product Manager - Marketplace Quality

About the Admissions Team

The Admissions team owns the fan journey from purchase to venue entry. They orchestrate a real-time fulfillment network connecting sellers, partners, and systems to get buyers in—reliably and delightfully. When things go wrong, they diagnose and resolve issues fast through resilient systems, automation, and AI-driven interventions that protect the buyer experience and strengthen marketplace trust.

About the Role

As a Senior Product Manager – Marketplace Quality, you will design and evolve the intelligence layer that governs how supply enters StubHub. You’ll own a suite of scalable, adaptive systems that determine what can be listed on the platform and what level of friction sellers experience. Your mandate: accelerate platform growth while increasing marketplace trust – pushing beyond traditional risk tradeoffs.

What You’ll Do

• Drive strategy for AI-decisioned, intelligent, scalable, adaptive systems, and automated tooling that determine listing eligibility and shape seller experience across the platform.
• Develop low-friction onboarding frameworks that expand marketplace liquidity and safety – introducing innovation that unlocks new supply without compromising fan trust.
• Translate ambiguous, systems-level challenges into actionable product strategies, experiments, and long-term architectures.
• Own a key fulfillment product domain.
• Partner closely with engineering, data science, and operations to design, build, and scale risk-informed workflows.
• Lead the end-to-end development of 0→1 capabilities that respond to evolving trends in a dynamic, global marketplace.
• Improve how sellers enter and interact with the platform—driving the right outcomes for fans, partners, and marketplace health.
• Use data to understand emerging patterns, measure system performance, and inform prioritization.
• Improve seller and listing quality through intelligent controls that enhance fan confidence and reduce downstream issues.

What You’ve Done

• 5+ years of experience in product management, ideally in marketplaces, trust & safety, risk, fulfillment, or other systems-focused environments.
• Proven ability to operate independently in ambiguous problem spaces—setting strategy, aligning stakeholders, and driving execution.
• Strong analytical and technical fluency; comfortable with data, experimentation, and partnering with engineering and data science teams.
• Demonstrated success designing and scaling systems that influence marketplace or platform dynamics.
• Systems thinker who understands how changes propagate across a complex ecosystem and can design for long-term marketplace health.
• Equally comfortable zooming out to define strategy and zooming in to craft the details of a model, workflow, or experiment.

What We Offer

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
• Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.