Senior Product Manager - Hybrid

Job Summary

This position is responsible for supporting the sales force, distributors, and end-users as well as market, improving and expanding the product line in an effort to increase sales and profitability of the company. Support international markets as well as domestic.

Responsibilities

• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
• Handle requests from sales force relating to general product information, literature, and samples for trade and distributor shows, as well as daily for routine support. Respond to customers' product-related inquiries.
• Develop and implement pricing, marketing plans, selling strategies, and promotional programs. Develop product promotions for presentations by sales force to distributors and end users, and train sales force.
• Write, edit, index, or revise a variety of technical, user documentation such as articles, reports, brochures, and/or manuals for a wide range of uses for field and distributor sales force. Ensure accuracy and completeness of technical documentation.
• Conduct competitive market research and analyses, providing marketing support to the development of new products and improvements of existing products. Keep Sales informed regarding improvements and new products.
• Follow complaint protocols. Participate in overall issue and communicate with sales force and customers regarding field notifications.
• Coordinate and supervise trade shows, conferences, and distributor meetings.
• Coordinate and conduct technical seminars and training programs as needed, including coordination of logistics.
• Provide in-service education to customers to promote understanding of Terumo CVS products. Train customers on clinical aspects of the product, procedures, and support clinical cases.
• Participate in field visits to distributors, end users, and Cardiac Operating Room as applicable. Visit key customers to evaluate products and maintain positive customer relations.
• Monitor and analyze sales data for product and market performance and, if necessary, develop and collaboratively execute corrective action plan. Monitor, adjust, and maintain revenue forecasting.
• Train sales personnel on business and clinical aspects of products and associated procedures.
• Utilizes the systems and processes in place to attract, develop, engage, train and retain talented Associates; creating a work environment where Associates can realize their full potential, thus allowing the organization to meet business needs.
• Perform other duties as assigned.

Qualifications

• Requires a four-year college degree and a minimum of five years of product management experience, preferably in the medical device industry.
• Intermediate computer software skills, i.e. Microsoft Office.

Benefits

• 401(k) with 6% matching
• Paid time off
• Company-paid holidays
• Medical, dental, vision insurance
• Flexible spending account
• Health savings account
• Company-paid life insurance
• Employee assistance program
• Parental leave
• Tuition reimbursement
• Onsite Gym