Senior Product Manager - Growth

About The Team

This is one of the earliest product hires Harmonic will make, joining a two-person team with real influence over what ships for our customers. You'll sit at the epicenter of Harmonic's own data moat, customers ranging from the most influential people in tech to some of the most important companies in the industry, and boundary-pushing AI experiences we get to help build. On a team this size, ownership doesn't end when something ships, but continues into how customers actually live and build with Harmonic's data every day. We judge product work by what customers do with it after we launch.

Who You Are

• You have around 5-6 years of product experience, including meaningful time in a growth-oriented PM role ideally at a SaaS or B2B company.
• You understand customer segmentation. You can get to the bottom of what different types of customers actually need, and you know how to work with design and engineering to turn that into prioritized features.
• You're comfortable owning work end to end, not just building product, but running customer interviews, sitting in on sales calls and pilots, and partnering closely with go-to-market, design, and engineering.
• You balance qualitative and quantitative signal well. Handed a messy pile of raw product data, you come back with clear insights and next steps the team can actually act on.
• You're AI tool fluent. You can vibe code a prototype well enough to prove out an idea and get others to see what you see.
• You have real product and design instincts, and you know how to reduce friction in the parts of the product customers touch first, like onboarding.
• You have an ownership mindset and are comfortable operating in ambiguity, especially early on, when this role runs more on evidence and influence than on a dedicated team.

What You'll Do

• Own and drive product roadmap, strategy, and growth tactics to enable rapid market expansion
• Own and improve the parts of the product where activation actually happens, like onboarding and in-product education, and help build the admin and sharing controls our customers need as they grow with us
• Own the dashboards and metrics that make it clear how each customer segment is converting, onboarding, and engaging with our product, and define what a healthy, growing account actually looks like
• Own the product side of the deal cycle: spot what's blocking deals, get ahead of security and procurement asks, sharpen our product materials, and help pilots convert to full customers
• Own the campaigns that drive awareness and activation across our existing customers, from outreach to office hours to personalized messaging, partnering with growth and product to get more usage in product