Senior Product Manager, Foundations

About the role

The Foundations Team owns everything involved in getting Vitalize into a hospital's hands as fast as possible, configured correctly for how that hospital actually works. This role is based in San Francisco, CA with a hybrid work culture of 3 days in the office and 2 days working from home.

Responsibilities

• Own the company-wide integrations roadmap and get deep enough in the technical design to make real calls with engineering.
• Treat our Deployments team as a core customer. Find where they're doing manual work that software should do and automate it with high quality output.
• Time-to-live customers is a key metric that requires balancing manual work on the Deployments team with tooling and automations.
• Turn dense union contracts and workplace regulations into precise, testable product requirements that hold up across every customer.
• Sit with customers during implementation — onsite, in their systems, with their IT and ops teams — and bring back what you learn as product, not as tickets.
• Expect to travel to customer sites for a few days every month or two.
• Partner with GTM and Deployments to see what's coming before it lands, and shape the roadmap around it.
• Avoid the one-off and favor building the thing that makes the next ten one-offs unnecessary.
• Define what "configurable" means here in practice — config surfaces, mapping tools, workflow primitives — so variation gets handled by setup, not by a PR

Requirements

• You've built internal tooling with internal teams (Deployments, Success, etc) as your customer and you can point to how their throughput changed because of it.
• You've PM'd an engineering team at a high-growth startup through messy third-party enterprise integrations and you understand the integration itself.
• You've talked to customers during implementation, in their environment, when things were going wrong.
• You've prioritized a roadmap against live go-to-market pressure, and you've held the line when the loudest deal wasn't the right build.
• You've done this at a startup, where the system you were building didn't exist yet.

Qualifications

• Nice to have: owning a vendor relationship directly; working alongside a Customer Success or Deployments org; healthcare, workforce management, or UKG experience.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible PTO
• Unlimited travel budget to visit customer sites
• Bi-annual company off-sites
• Free meals in-office
• $5,000 relocation bonus
• Desk setup reimbursement
• Commuter benefits
• Monthly gym/wellness stipend
• An awesome office in Jackson Square, steps from the water

Pay

Compensation Range: $215K - $260K

Schedule

This role is based in San Francisco, CA with a hybrid work culture of 3 days in the office and 2 days working from home.