Senior Product Manager, Common Services

About the role

Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. The Senior Product Manager, Common Services is the leader and end-to-end owner for the shared platform capabilities that power Daxko's portfolio of health, fitness, and wellness software solutions, including API Gateway, API productization, and other common services consumed by internal product teams, customers, and partners across Nonprofit, Club, and Boutique.

This role reports to a Director of Product Management and is dedicated to building reusable, scalable, and commercially viable infrastructure with a metrics-driven mindset, balancing internal platform leverage with external monetization opportunity. The role drives the API and Common Services vision, roadmap, and commercialization strategy, and the achievement of adoption, revenue, reliability, and platform-leverage goals. This work also supports Daxko's AI strategy by enabling clean APIs, reliable data access, and well-designed shared services that power AI features and agent-driven experiences across the portfolio.

Responsibilities

• Define and drive the API Gateway and Common Services roadmap, balancing near-term product team needs with long-term platform architecture
• Define and execute a commercialization strategy for customer and partner API access, including packaging, pricing, and go-to-market approach for API and Common Services offerings
• Partner with engineering to design and deliver scalable, reliable, well-documented APIs and shared services
• Serve as the internal expert on platform capabilities, advising product managers across markets on what to build once versus what to build per-product
• Establish and track platform health metrics (API adoption, reliability, latency, integration time, revenue) and use them to prioritize investment
• Gather and prioritize requirements from internal product teams, customers, and partners, translating diverse needs into a coherent shared roadmap
• Drive documentation, developer tooling, and onboarding standards that reduce integration friction for internal teams, customers, and partners building on top of Common Services
• Evaluate build-vs-reuse tradeoffs for new platform capabilities, working with engineering on technical approach and feasibility
• Identify legacy technologies and services that no longer earn their keep, and retire them responsibly, partnering with product, marketing, and sales on a clean, well-communicated transition for affected customers and partners
• Drive adoption of shared services across product teams, customers, and partners, reducing duplicate infrastructure and creating new revenue opportunities

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field, or equivalent experience
• 6+ years of experience in B2B software Product Management, with meaningful time spent on platform, API, or infrastructure products
• Demonstrated experience working directly with engineering teams on API design, gateway architecture, platform services, or API monetization/pricing models
• Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
• Ability to travel up to 25%

Skills

• Platform & API Commercialization – Track record of success managing platform, API, or shared-services products in B2B environments, including packaging, pricing, and go-to-market strategy for customer- and partner-facing offerings
• Technical Depth – Strong understanding of API design, API gateway architecture, and platform/service-oriented patterns; able to work directly with engineering on technical tradeoffs without translation loss
• Cross-Portfolio Thinking – Understand how shared capabilities create leverage across different market segments and product lines, and can make build-once-vs-build-per-product calls
• Stakeholder Management – Balance competing requirements from internal product teams, customers, and partners into a single coherent platform roadmap
• Data-Driven Prioritization – Use platform health, adoption, and revenue metrics to justify investment decisions, not just feature requests
• Cross-functional Leadership – Lead and drive execution across Engineering, Product Management, and Architecture
• Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Flexible work – remote & hybrid

Pay

The pay range for this role is $120,000 – $181,500 per year. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko.