Senior Product Manager – Commerce & Payment
HP · Palo Alto, CA · 3 wk ago
HybridManagement$147k–$231k/yrFull-time
Key Responsibilities
- Define and drive the product vision, strategy, and multi-year roadmap for HP’s commerce and payment platform
- Lead 0→1 product development across cashback, deals, subscriptions, payments, and recommendations
- Present product strategy, business cases, and roadmap to senior leadership (VP-level and above)
- Partner with design teams to define end-to-end customer experiences across Windows, web, and HP software ecosystem
- Collaborate with engineering to define technical architecture and deliver scalable, reliable systems
- Ensure tight integration across HP platforms and external partner ecosystems
- Own product areas including: Cashback and deals, Subscription purchase and lifecycle management, Payment processing and transaction systems, Intelligent recommendation systems
- Work closely with finance to develop pricing strategies, revenue models, and financial forecasts
- Leverage data to drive customer insights, personalization, and decision-making
- Define and execute A/B testing and experimentation frameworks
- Drive engagement and revenue growth through continuous optimization
- Cross-Functional Leadership
- Collaborate across: Engineering, Data Science, and Security teams to build robust, secure foundations
- Marketing to define and execute go-to-market strategies
- Finance and Accounting to ensure compliance and financial integration
- Legal and Privacy teams to meet regulatory and compliance requirements
- Manage relationships with external partners and drive integrations into HP’s ecosystem
- Program & Stakeholder Management
- Lead complex, cross-functional programs involving global stakeholders
- Navigate ambiguity and align teams across a large organization
Required Qualifications
- 10+ years of product management experience, preferably in e-commerce, payments, subscriptions, or cashback platforms
- Proven experience in product strategy, roadmap development, and execution
- Strong understanding of: Payment systems and transaction processing, Customer research, analytics, and insight generation, Software development lifecycle (Agile/Scrum)
- Experience working with: Cross-platform ecosystems (Windows and web environments preferred), Data-driven product development and experimentation (A/B testing)
- Demonstrated ability to: Lead complex programs with diverse stakeholders, Communicate effectively through presentations, documentation, and executive storytelling, Navigate ambiguous, fast-paced environments
Preferred Qualifications
- Experience with: Windows PC ecosystem and desktop user experience, Subscription lifecycle management and monetization models, Commerce financial modeling and revenue optimization
- Knowledge of: Legal, compliance, and privacy requirements in payment and commerce systems, UX design principles (customer journey, wireframing, usability), Product marketing, branding, and customer acquisition strategies
- Strong background in: Data analytics, experimentation, and growth frameworks, Partner integrations and business development, MBA or equivalent business experience is a plus