Senior Product Manager, Commerce

About the role

The ideal candidate will join Stord, a rapidly growing company that combines comprehensive commerce-enablement technology with high-volume fulfillment services. They are seeking a Product Manager to help shape the future of their platform as they continue to expand.

Responsibilities

• Engage with early adopters and Stord’s broader customer base to uncover pain points, value drivers, and ideal product capabilities to inform and prioritize the roadmap and backlog.
• Build a deep understanding of the market to identify differentiation opportunities, competitive advantages, and strategies to outpace competitors.
• Define a clear product vision and roadmap, scoping and documenting detailed requirements for new features in collaboration with engineering.
• Partner with engineering, design, and cross-functional stakeholders to deliver software collaboratively, efficiently, and successfully.
• Drive rapid product iteration, adoption, and growth—ensuring measurable impact on customer value and revenue.
• Develop documentation and resources that support customer onboarding, technical use cases, and marketing initiatives to scale adoption and customer success.
• Continuously evaluate and reprioritize roadmap projects based on customer needs, company objectives, market dynamics, and KPIs.
• Conduct both quantitative and qualitative research to validate priorities and inform product decisions.
• Act as the voice of the customer, translating needs into innovative solutions that strengthen Stord’s offering.
• Collaborate with the broader product team to refine processes and foster a strong product culture.

Requirements

• A high-ownership, self-starter mindset with the ability to tackle complex problems and move initiatives forward.
• Experience bringing ideas from concept to launch in a fast-paced, scrappy environment.
• Strong communication skills to articulate user needs, product value, and engineering scope effectively.
• Demonstrated ability to drive product innovation and measurable business outcomes.
• Passion for e-commerce and solving challenges in the customer shopping experience.
• Strong prioritization skills with the ability to make thoughtful trade-offs.
• A collaborative approach that balances independence with cross-functional teamwork.
• An analytical mindset with a mix of strategic thinking, user empathy, and business acumen.
• Experience in startups or high-growth environments (founding experience a plus).
• Background in e-commerce SaaS and proven success managing product roadmaps.
• Hands-on experience across the product lifecycle, from discovery through GTM and adoption.
• Technical proficiency and the ability to engage effectively with engineering teams.