Senior Product Manager – Clinical Engineering (Hybrid / Local)

About the Organization

With eight hospitals and over 180 clinics, Vanderbilt Health is the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out its mission of moving medicine forward through preeminent programs in patient care, education and research. The organization fosters a spirit of collaboration and a supportive community where expertise is valued, knowledge expanded and uniqueness celebrated.

About the Department

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of delivering distinctively personalized care, improving health care regionally, nationally and internationally, providing transformative learning programs, and supporting compelling discoveries. The department’s 500 colleagues develop innovative products in-house or select cutting-edge solutions, providing ongoing support over each product’s entire lifespan to meet the evolving needs of VUMC’s 24,000 colleagues. Strong collaboration with VUMC Information Technology ensures agility and innovation in responding to clinical and operational issues. Core values include accountability, transparency and execution, delivered with a strong Partner Promise.

About the Role

Manages vision, roadmap, and deliverables for a set of clinical engineering products for customers. Translates customer needs into a portfolio roadmap, provides mentorship to junior product managers, and guides development, execution and monitoring of product roadmaps. Ensures the portfolio of products delivers capabilities needed by customers.

Responsibilities

• Leads vision, roadmap, and deliverables for products.
• Translates customer needs into projects on a project roadmap.
• Provides direction on development, execution and monitoring of product roadmaps.
• Performs analysis of market for new product and services trends, capabilities and scalability.

The responsibilities listed are a general overview of the position and additional duties may be assigned.

Requirements

• Strong formal product management experience (road mapping, vendor management, team mentorship, etc.)
• Experience managing clinical engineering products in the healthcare space strongly preferred.
• Experience working with IV infusion pump systems such as BD Alaris and integrating these into EMRs such as Epic preferred.
• Ability to work on-site as required (2–3 days a week minimum).

Technical Capabilities

• IT Portfolio Management (Intermediate): Demonstrates mastery of IT Portfolio Management in practical applications of a difficult nature. Manages a portion of the Company's Application Portfolio focusing on comparing spending on established systems based upon their relative value to the organization. Manages a portion of the Project Portfolio addressing spending on development of innovative capabilities in terms of potential ROI and reducing investment overlaps during reorganization or acquisition.
• Product Vendor Management (Intermediate): Leads development of software or hardware contracts. Serves as primary contact for issue notification, escalation, and resolution in day-to-day operations including monitoring of key performance indicators, quality, and leadership concerns. Works effectively with vendors to develop necessary technical specifications. Recognized as a leader in contract negotiation. Understands financial rationale for "make versus buy" decisions and extrapolates internal and vendor costs to develop Financial and Quantitative Analysis.
• Emerging Technologies (Intermediate): Demonstrates in-depth knowledge of new technology and its impact on systems infrastructure. Demonstrates acute knowledge of industry trends, promising technologies, competitors' products and services, regulations and legislation impacting the company. Attends industry seminars and forums regularly. Successfully investigates, evaluates, recommends and implements new technology to meet requirements of state-of-the-art systems and projects.
• Project Coordination (Intermediate): Performs project tracking and reporting relative to task completion dates, dependency effects, problem anticipation, schedule conflicts, and assignment to appropriate staff for resolution. Manages prioritization procedures for changing scope (change management) and project acceptance procedures. Measures progress toward goals and revises project objectives and documents applying change control procedures. Assumes responsibility for resolving issues and seeing work through to successful completion. Provides training to project managers and others on project related templates and toolsets. Develops methods to measure customer satisfaction and obtains feedback at critical milestones and at project completion.
• Product Knowledge (Intermediate): Possesses sufficient knowledge, training, and experience to successfully develop or support applications for the product without requiring support and instruction from others. Able to educate and train others regarding the process.

Core Accountabilities

• Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams.