Senior Product Manager

Key Responsibilities

• End-to-End Quoting Product (Primary Objective)
• Product Ownership: Lead discovery, scoping, sequencing, build, launch, and iteration of a unified quoting experience across our personal and commercial P&C lines of business.
• Current-State Definition: Map how agents quote today, including every rater, portal, workaround, and re-keyed field, then quantify the time, leakage, and error cost of the status quo.
• Buy / Build / Integrate Decisions: Evaluate comparative raters, rating engines, carrier APIs, and quoting platforms against building in-house, and bring a clear, evidence-backed recommendation.
• Carrier & Data Integrations: Partner with Carrier Relations and engineering on carrier connectivity, prefill and third-party data, and the realities of appetite, eligibility, and underwriting rules.
• Incremental Delivery: Ship in slices rather than a big bang. Get real quoting workflows into agents' hands early and use what you learn to reshape the plan.
• Business Outcomes: Define and move the metrics that matter: quote cycle time, quotes per agent per day, quote-to-bind conversion, carrier hit ratio, rework and error rates, and agent satisfaction.

Product Strategy & Discovery

• Roadmap Ownership: Set and defend the roadmap for your product area with a clear articulated thesis for sequencing.
• User Research: Run research and interviews directly with agents, CSRs, operators, and internal stakeholders, including shadowing them in their day-to-day work.
• Feedback System of Record: Maintain an AI-queryable source of truth for customer and stakeholder feedback so the team can interrogate the corpus instead of rereading it.
• Market Awareness: Track insurtech, rating, and quoting developments, including competitive moves, carrier connectivity trends, and emerging AI capabilities, and translate them into decisions.

Definition & Delivery

• Requirements: Write crisp PRDs, user stories, acceptance criteria, and specs that engineers can build from without guesswork.
• Sprint Partnership: Work with engineering through the full cycle: clarifying requirements, triaging questions, validating builds, and unblocking the team.
• Release Readiness: Own QA coordination, data migration, training materials, rollout sequencing, stakeholder communication, and post-launch support.
• Risk & Dependency Management: Track dependencies, risks, and open decisions transparently so no one is surprised.

Measurement & Cross-Functional Leadership

• Success Metrics: Define metrics before launch, instrument for them, and build the dashboards and reports that track them.
• Analysis: Pull and analyze product, operational, and business data to answer whether something is working, for whom, and why.
• Impact Reviews: Lead post-launch reviews covering what shipped, what changed, what we learned, and what we do next.
• Stakeholder Partnership: Serve as the trusted product partner across the business and communicate clearly to audiences from engineers to senior leadership.

Team Leadership

• Mentor our Associate Product Manager, set the standard for how AI is woven into product work, and collaborate with product peers across other Peak6 brands.