Senior Product Manager

About the role

The Senior Product Manager will lead the execution of the Media Relations platform experience, focusing on Search, AI-powered relevance, media list management, imports, outreach workflows, and outreach analytics.

Responsibilities

• Execute on product strategy across the Media Relations platform, ensuring alignment with business objectives and customer needs across Search, AI-powered relevance, media list management, imports, outreach workflows, and outreach analytics.
• Translate strategic direction into clear product requirements, roadmap increments, and prioritized initiatives across Search and Outreach surfaces.
• Ensure continuity and clarity across interconnected product areas, maintaining a cohesive user experience spanning discovery, organization, outreach execution, and performance measurement.
• Partner with Product leadership to inform prioritization decisions using product data, customer insights, and usability feedback.
• Define detailed product requirements and prioritize enhancements that improve how customers identify relevant journalists, evaluate expertise, organize contacts into targeted media lists, execute outreach, and understand campaign effectiveness.
• Drive improvements in usability, workflow efficiency, and performance insights across Search and Outreach, ensuring customers can move efficiently from discovery to action using accurate data and intelligent recommendations.
• Work closely with Engineering and Data Science partners to ensure relevance improvements and AI-powered capabilities translate into intuitive and trusted user experiences.
• Establish success metrics and instrumentation to continuously evaluate engagement, adoption, and effectiveness across the platform.
• Conduct detailed product and behavioral data analysis to identify trends, uncover insights, and support strategic decision-making across Search, media list management, outreach workflows, and performance analytics.
• Identify opportunities to leverage AI, structured relevance signals, and workflow automation to improve how customers discover contacts, build targeted lists, execute outreach, and measure impact.
• Partner closely with Engineering, Design, Data Science, Product Marketing, and Customer teams to deliver effective, scalable solutions that improve relevance, workflow usability, and outreach effectiveness across the Media Relations platform.
• Act as a subject matter expert on Search and Outreach workflows, advocating for intuitive product experiences, clear relevance signals, and best practices that improve customer confidence and productivity.
• Collaborate closely with Product, Engineering, Data Science, Design, and Customer-facing teams to ensure platform improvements align with customer needs, product strategy, and business priorities.

Requirements

Required:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, Business, or equivalent practical experience; advanced degree a plus.
• 6+ years of product management experience in SaaS or technology platforms involving search, AI-powered products, workflow tools, or data-driven user experiences.
• Proven ability to define strategy and drive execution across complex product areas spanning discovery, relevance evaluation, workflow management, and performance insights.
• Strong technical understanding of search and recommendation concepts, including relevance signals, structured and unstructured data, APIs, analytics frameworks, and AI-powered product capabilities.
• Hightly organized with strong operational rigor, able to define clear requirements, manage multiple workstreams, and drive initiatives from concept through delivery.
• Demonstrated ability to collaborate cross-functionally with Engineering, Design, Data Science, and Product Marketing to deliver cohesive product experiences.
• Strong analytical thinking and product judgment, with the ability to interpret data, prioritize effectively, and operate independently in complex environments.

Qualifications

Preferred:

• Experience in media relations, journalism, or related fields.
• Knowledge of industry standards and best practices in search and AI-powered recommendation systems.
• Experience with data science and machine learning techniques.
• Experience with agile methodologies and product development processes.

Skills

• Strategic thinking and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical and data-driven decision-making skills.
• Technical fluency in search and AI-powered recommendation systems.

Benefits

Flexible paid time off, excellent medical, dental, and vision options, 401(k) matching, life insurance, commuter benefits, parental leave plans, complimentary CalmApp subscription, energetic work environment with a hybrid work style, and ongoing professional development opportunities.

Pay

$135,000 - $150,000 USD base salary range.

Schedule

Hybrid work style with the option to work remotely.