Senior Product Manager

About the role

We're hiring a Senior Product Manager to help build and improve product experiences across our platform. Reporting to the Head of Product, you will own defined workflows and work directly alongside a small pod of engineers to identify pain points, prototype solutions, and ship high-impact improvements. This is an individual contributor role for someone on their second or third PM job, not a first-time PM and not a people manager. We are looking for a smart generalist who can work through messy systems, incomplete documentation, and changing external workflows.

What You'll Do

• Impact in Your First 3–6 Months:
  • Turn customer pain points into clear product opportunities by speaking regularly with clinical teams, customers, and internal stakeholders.
  • Write clear, lightweight product requirements and partner closely with engineers to ship quickly.
  • Prototype and ship product changes directly using AI-native tools like Claude Code — pushing frontend changes to the repo, skipping the Figma-to-handoff cycle entirely when speed matters.
  • Improve the quality of our AI workflows through evaluation, testing, and feedback loops — for example, measuring how accurately our system routes prior authorization requests or surfaces the right insurance plan.

What You'll Own

• Beyond 6 Months:
  • Own defined product surfaces end-to-end, driving both product and technical decisions for your domain.
  • Become a deep domain expert in complex healthcare systems — EHRs, payer portals, PBM formularies, NCPDP transactions — even when documentation is poor or nonexistent. Then translate that knowledge into product experiences that clinical users love.
  • Use product and operational data to understand adoption, friction, and impact — and use those insights to set your own priorities.

What You'll Bring On Day 1

• 3–6 years of product management experience, ideally in startups (HealthTech would be great) or other fast-moving environments.
• Likely on your second or third PM role, with experience shipping real product and working closely with engineers.
• Strong product judgment, prioritization, and communication skills.
• Comfort operating in ambiguous environments where external systems are poorly documented, fragmented, or constantly changing.
• Genuine interest in AI product development, including how to evaluate model outputs, design human-in-the-loop workflows, and understand where LLMs break down.

What You'll Need To Learn Quickly

• How our platform automates benefit verification and prior authorization — the healthcare context that shapes every product decision.
• The external systems our product touches: EHRs, payer portals, PBM formularies, and NCPDP transaction standards.
• Our codebase, data model, and AI workflows — where quality is strong and where there's room to improve.

Bonus Points

• Experience working on AI-powered products or LLM-based workflows in production.
• Comfort with SQL, basic data analysis, or API concepts.
• Experience prototyping or shipping product changes directly with AI coding tools (Claude Code, Cursor, etc.).
• Experience in an early-stage startup where you had to move quickly and wear multiple hats.

What We Offer

• $160,000 – $200,000 base salary plus meaningful early-stage equity.
• Health, dental, and vision coverage, plus flexible PTO.
• High-end workstation and tooling budget.