Senior Product Manager (AI)

About the role

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For Every day, Cambia’s dedicated team of Product Managers are living our mission to make health care easier and lives better. As a Product Manager for AI Solutions, you'll implement and execute on cutting-edge artificial intelligence (AI) products across Cambia. This role sits at the intersection of business needs and AI technology, where you'll help translate business challenges into innovative AI solutions that deliver measurable impact– all in service of making our members’ health journeys easier. Do you have a passion for serving others and learning new things? Then this role may be the perfect fit.

Responsibilities

• Product Strategy & Roadmap Management: Define and manage product roadmaps, prioritization processes, and sprint planning across multiple products while contributing to long-term vision and driving organizational strategy changes
• Requirements Development & Documentation: Synthesize business requirements from diverse sources (customers, brokers, sales teams, healthcare experts) into functional specifications, user stories, wireframes, and agile project plans
• Cross-Functional Leadership & Collaboration: Direct product management activities and coordinate with marketing, UX, engineering, and category management teams to develop company-wide go-to-market plans and execute product launches
• Market Research & Competitive Analysis: Conduct primary and secondary research to understand target markets, user needs, competitor positioning, and industry developments; infuse differentiating insights into product strategy
• Product Lifecycle Management: Oversee products from planning through tactical execution, including market positioning, benefit design, pricing parameters, risk profiles, and regulatory responses
• Data-Driven Decision Making: Develop core metrics for engagement, performance, customer behavior, and conversion; use analytics to shape product design, track effectiveness, and take immediate action on non-performing products
• Stakeholder Management & Communication: Serve as primary product relationship manager across departments, represent the team at conferences and events, and influence strategy alignment across divisions
• Customer Experience Optimization: Develop and deploy strategies to improve customer acquisition, engagement, and retention while guiding UX design and solution development
• Risk & Issue Management: Identify, assess, track, and mitigate issues and risks; anticipate bottlenecks, manage escalations, and balance business needs against technical constraints
• Team Leadership & Mentorship: Lead product discovery efforts, continuously improve team processes, mentor others in domain expertise and strategy, and operate autonomously while managing resource requirements and organizational strategies

Qualifications

The Product Manager Senior would have a BA/BS in Business Administration or relevant field with 10+ years' experience in a product management position in healthcare, or equivalent combination of education and experience. For technology specific roles experience in consumer-facing software & services or a start-up environment preferred. Must have experience that aligns directly to the products being managed. MBA preferred.

Skills

• Proven product management experience, with demonstrated success in complex product environments (healthcare experience preferred)
• Understanding of AI/ML (including Generative AI) concepts, capabilities, and limitations—you know what's possible and what's hype
• Experience with the unique considerations of AI/ML product development lifecycles
• Experience working directly with technology teams in a product owner or similar capacity
• Strong analytical skills with the ability to