Senior Product Launch Manager

Join the team modernizing medicine at ModMed, where we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a tech entrepreneur, we adopted a “for doctors, by doctors” approach—hiring clinicians and teaching them to code. This philosophy powers our AI-enabled, specialty-specific cloud platform that centers patients in care.

About the role

As the primary launch owner, you will:

• Translate high-level company goals into comprehensive launch strategies and detailed plans.
• Master operational dependencies—pricing, SKU architecture, legal review, compliance signoff—to ensure the business scales at launch.
• Standardize processes and tools to drive consistency and efficiency across the product portfolio.
• Align every launch activity with long-term strategic goals and current market demands.
• Serve as the primary liaison to senior management, delivering high-stakes updates and data-driven presentations.
• Lead and influence cross-functional teams (Product, Marketing, Sales, Customer Success) to meet launch commitments.
• Partner with Sales and Customer Success leadership to equip teams to sell and support new solutions confidently.
• Proactively identify and mitigate market or operational risks in high-pressure environments.
• Establish and monitor KPIs, conducting post-mortem analyses to turn data into actionable intelligence.
• Drive execution excellence using modern, AI-forward project management tools to increase launch velocity and accuracy.
• Demonstrate a “player-coach” mentality, taking ownership of challenges and setting the standard for growth and resilience.
• Maintain meticulous documentation and reporting to create a “single source of truth” for the enterprise.

Requirements

• Bachelor’s degree in Business, Marketing, or equivalent work experience.
• 10+ years of experience in product launch, GTM strategy, or product marketing for complex enterprise SaaS software (both organic and white-labeled).
• Strong understanding of the healthcare technology market, including clinical workflows, regulatory considerations, and provider needs (desired).
• Proficiency in end-to-end GTM orchestration and strategic launch ownership.
• Ability to design and optimize cross-functional processes to eliminate silos and ensure seamless collaboration.
• Proficiency in modern project management tools (e.g., Asana, Jira, Monday.com).
• Excellent written and verbal communication skills, with a proven ability to distill complex launch mechanics into strategic updates for senior executives.
• Experience conducting post-launch analysis, establishing KPIs, and translating insights into actionable improvements.
• Familiarity with leading in high-pressure environments and managing stakeholders without direct authority.
• Familiarity with using AI for efficiency, automation, and data accuracy in the product launch lifecycle.
• Commitment to high rigor in documentation, ensuring a meticulous “single source of truth.”
• Ability to work Eastern business hours and travel domestically up to 10%.

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k) with a 50% match on up to 6% of compensation; after one year, 100% of the match is vested.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company-paid Life and Disability benefits.
• Flexible Spending Account and Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups for engaged communities.
• Professional development opportunities, including tuition reimbursement and unlimited LinkedIn Learning access.
• Global presence with in-person collaboration opportunities; dog-friendly HQ (US), hybrid and remote roles available.
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms at the Boca Raton headquarters.