Senior Product Executive

🌍 Embark On Your Next Adventure 🌍Join Audley Travel as a Senior Product Executive and play a key role in shaping inspiring travel experiences across your region.Working closely with the Regional Product Manager, you’ll support the development of a compelling product range, build strong supplier relationships, and ensure exceptional service delivery for both clients and sales teams. From maintaining accurate, engaging content to delivering training and support, you’ll help bring our destinations to life and drive outstanding performance. Travel Shaped Around You: The Audley WayWe believe the best trips are those that reflect our client's unique way of seeing the world. For over 30 years, we've been crafting personalised journeys, allowing our clients to create a lifetime of unforgettable memories. ✨ See more about life at Audley Travel ✨ Role HighlightsSupport Product Development: Work closely with suppliers to build a high-quality, differentiated product range, while staying up to date with competitor offerings and industry trendsIdentify Opportunities & Gaps: Collaborate with sales teams to track performance, spot gaps, and strengthen the overall product offering across marketsBuild Strong Supplier Partnerships: Support the development of key supplier relationships, assist with tenders and contracts, and contribute to regular performance reviews and trade engagementChampion Quality & Compliance: Ensure all product meets Audley’s high standards, including Health & Safety and ESG requirementsDrive Service Excellence: Act on feedback from clients, suppliers, and sales teams to maintain accurate, high-quality product information and continuously improve the customer experienceSupport Sales Success: Provide proactive product guidance, manage helpdesk queries, and deliver engaging training sessions to empower sales teamsCoordinate Learning & Experiences: Organise training initiatives and familiarisation trips, ensuring valuable insights are shared across the businessMaintain Product Content: Keep product, systems, and web content up to date, ensuring accuracy across all platforms and supporting marketing and PR activity It Would be Great IfYou have travel industry experience, with knowledge of New Zealand and the South Pacific Islands region being desirableYou’re a confident, collaborative communicator who builds strong relationships and values different perspectivesYou take a practical, thoughtful approach to improving product, with a focus on commercial success and customer experienceYou’re highly organised, detail-oriented, and able to multitask in a fast-paced environmentYou’re proactive, adaptable, and comfortable working independently and as part of a teamYou bring strong problem-solving skills, emotional intelligence, and a positive, enthusiastic mindsetYou stay up to date with industry trends and are passionate about continuous learning What's In It For You📍This role is located in our Boston, MA office in the North End💰 Salary range of $65,000 to $75,000❤️ 🩹90-100% coverage of insurance premiums⭐Generous PTO policy (20 days to start, with anniversary-tied increases)🎉10 paid holidays including your birthday off!🌳 1 day off for volunteering to support a charity, local support group or community work of your choice⏰Flexible hybrid work options – we ask our employees to join us for a minimum of 3 days a week in the office✈️Exclusive travel opportunities and Friends & Family discounts The Interview ProcessOur interview process involves 3 main stages:Initial conversation with our Recruitment Team to discuss your experience, motivations, and learn more about the role.Interview with the Hiring Team, where we'll explore your skills, experience, and approach in more detail.Task-based assessment to give you the opportunity to showcase your product development and commercial thinking. We welcome you to speak to our recruitment team at any point during your hiring process, if you have any specific questions before this please contact us on careers@audleytravel.com. We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment and encourage you to let us know if there's anything we can do to make your application process easier for you for any reason to help you shine! 🎯Ready to turn your travel passion into a career? Apply now to start your journey at Audley Travel!